Summary
Work History
Education
Skills
Accomplishments
Timeline

Theresa Stickle

Cassopolis Family Clinic Network
Cassopolis,MI

Summary

Dynamic Registered Medical Assistant with extensive experience at Cassopolis Family Clinic Network, excelling in patient care and electronic medical records management. Proficient in EHR systems and skilled in scheduling appointments and variety of duties. Recognized for maintaining confidentiality and delivering high-quality support in fast-paced environments, ensuring optimal patient outcomes. CPR and P..P.D. certified.

Work History

Registered Medical Assistant

Cassopolis Family Clinic Network
  • Roomed patients and recorded vital signs, chief complaints, and medical histories in EHR.
  • Updated medication lists, allergies, medications,medical history.
  • Assist physicians or staff with exams
  • Perform ear irrigations,E.K.Gs, Vision test
  • Ordering labs and radiology testing in EPIC
  • Collect specimen for point of care testing, collect specimens Forensic testing, and GeneSight testing,
  • Data entry for Forensic and Genesight testing
  • Administered vaccines for adults according to clinical protocols and provider orders
  • Knowledge of using M.C.I.R.
  • Worked in Behavioral Health Department answered telephone calls,taking messages, relayed instructions to patients,scheduling appointments for patients,,rooming patients for provider,assist provider when needed.
  • Managed incoming referrals for provider and scheduled appointments. Collected new patient info for provider.
  • Scheduled follow-up appointments for continuity of care.
  • Supported triage workflows with professionalism
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Covering Information Health Records Department for 4 months. Collecting data,entering data,scanning incoming records, Assist patients with release of records form.
  • Printing or electronically managing records,
  • Knowledge and managing of insurance audits that came to office electronically thru Datavant.

Education

- Phlebotomy

Southwestern Michigan College | Dowagiac, MI

Received certificate in phlebotomy in 2019/2020.

- General Studies

Southwestern Michigan College | Dowagiac, MI

- Medical Assisting

Michiana College of Commerce | South Bend, IN | 06-1987

Associate of Science - General Studies

Cassopolis Ross Beatty High School | Cassopolis, MI | 06-1985

Skills

Knowledge of using
E.P.I.C.
Scheduling office appointments
Managing incoming referral for 1 provider.
Managing Electronic Medical Records duties and using Data Vant for sending records to insurance companies.
Assist patients and staff with e.k.g.
point of care testing and ear irrigation

Accomplishments

Responsible employee who likes to get assignments done.

Got recognized in August of being appreciated employee by human resources for years of service.

Certificate of Medical Assisting

Timeline

Registered Medical Assistant

Cassopolis Family Clinic Network
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Southwestern Michigan College

from Phlebotomy
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Southwestern Michigan College

from General Studies
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Michiana College of Commerce

from Medical Assisting
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Cassopolis Ross Beatty High School

Associate of Science from General Studies
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Theresa Stickle