Theresa Taylor
Aurora,CO
Summary
Disciplined professional experienced in document management and time management. Offers skills in recordkeeping, knowledge of information security practices and background in office standards. Looking to put knowledge and abilities to good use in clerical position focused on information and document oversight. Results-driven professional seeking position as Customer Service Representative. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.
Overview
13
13
years of professional experience
Work History
Supervisor
Grifols Biomat USA
Aurora, CO
06.2019 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
Store Manager
Ezpawn
Aurora, Colorado
01.2009 - 01.2019
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
High School Diploma -
George Washington High School
Denver, CO05.2008
Skills
- Scheduling and Coordinating
- Motivating Performers
- Technical Proficiency
- Shrinkage Prevention
- Job Assignments
- Administration and Reporting
Timeline
Supervisor
Grifols Biomat USA
06.2019 - Current
Store Manager
Ezpawn
01.2009 - 01.2019
High School Diploma -
George Washington High School
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