Theresa Tillett
Napa
Summary
Entry level Relief Counselor with strong social service, customer service, time management, dependability, and organizational skills. Committed to providing compassionate support to individuals in need and making a positive impact on their lives. Proven ability to effectively manage crises and maintain a calm demeanor in high-pressure situations. Confident in contributing to the well-being of those served.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Child Welfare Services-Senior Office Assistant
County of Napa Health and Human Services
12.2008 - Current
- Administrative support to Staff Development Supervisor
- Set up for all training events
- Provide customer service to both clients and internal staff
- Track and record all social workers trainings, Filing, record keeping, attending meetings-taking minutes, receptionist duties, data entry, order and distribute office supplies, manage multiple calendars, create forms, newsletters, flyers, brochures, announcements, handle incoming and outgoing mail and its distribution, data entry, clerical support for Social Workers and Supervisors in the Child Welfare division
- Operate with a variety of office equipment; large copiers, printers, fax machines, conference phones, multi-line phones, competent with Microsoft Office programs- Outlook, Word, PowerPoint, Excel, Access.
Mental Health Services-Senior Office Assistant
Napa County
12.2007 - 12.2008
- Provided administrative support to project manager, schedule meetings, take minutes, make travel arrangements, order office supplies, data entry, create and manage databases and spreadsheets, receptionist duties, offered support to mental health consumers seeking wellness and recovery.
Office Assistant
Napa County Alcohol and Drug Services
04.2007 - 12.2007
- Receptionist duties, sort and distribute mail, schedule meeting, manage calendar for other staff, order office supplies, data entry, file management, administrative support for Alcohol and Drug Counselors
Education
Business Administration -
Napa Valley College
Napa, CA08.2024
Associate in Liberal Studies -
Yuba College
Woodland, CA06.2001
Skills
- Client Advocacy
- Social Service
- Time Management
- Administrative Experience
- Relationship Building
- Documentation And Reporting
Certification
- CPR Certification, 03/01/2024, 03/01/2026
- CPR Instructor certification
Personal Information
Title: Relief Counselor
Timeline
Child Welfare Services-Senior Office Assistant
County of Napa Health and Human Services
12.2008 - Current
Mental Health Services-Senior Office Assistant
Napa County
12.2007 - 12.2008
Office Assistant
Napa County Alcohol and Drug Services
04.2007 - 12.2007
Business Administration -
Napa Valley College
Associate in Liberal Studies -
Yuba College
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