Theresa Trotter
Alexandria,LA
Summary
Dedicated with experience in social media management and retail design showroom operations. Strong customer service mindset with clear, courteous communications and professional phone etiquette. Organized, detail-oriented, tech-savvy, with a calm and dependable work style. Highly coachable and eager to grow.
Overview
2027
2027
years of professional experience
Work History
Social Media Marketing Director
Trotter Companies
Alexandria, LA
03.2017 - Current
- Directed and managed social media strategy for multiple brands, including retail and restaurant accounts.
- Created original graphics, photography, and written content aligned with each brand's voice and objectives.
- Monitored analytics and performance metrics to optimize reach, engagement, and audience growth.
- Managed community engagement, responded to customer inquiries, and maintained strong online brand presence.
- Collaborated with leadership to support sales promotions, events, and business expansion efforts.
- Oversaw paid advertising campaigns and strategic promotions across platforms.
Interior Decorator
Kinder Showroom
Alexandria, LA
2015 - 2017
Assisted customers in selecting paint colors, flooring, finishes, and coordinating interior decor for residential and commercial spaces. Provided guidance on custom drapery orders and helped clients visualize design choices. Delivered hands-on customer service while maintaining strong product knowledge, attention to detail, and clear communication.
Education
High School Diploma -
Niceville High School
Niceville, FLSkills
- Content scheduling
- Audience engagement
- Brand strategy
- Mobile marketing
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Creative thinking
- Active listening
- Effective communication
Timeline
Social Media Marketing Director
Trotter Companies
03.2017 - Current
Interior Decorator
Kinder Showroom
2015 - 2017
High School Diploma -
Niceville High School