Summary
Overview
Work History
Education
Skills
Timeline
Generic
Theresa Tubbs

Theresa Tubbs

Swartz Creek,MI

Summary

Dynamic and detail-oriented professional with a proven track record at Davison Post Office, excelling in safe driving and delivery accuracy. Recognized for enhancing operational efficiency and customer satisfaction through meticulous package handling and effective communication. Adept at managing multiple tasks while maintaining high-quality service standards in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

Rural Mail Carrier Associate

Davison Post Office
  • Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
  • Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
  • Maintained detailed records of all delivered items, ensuring accurate reporting and tracking capabilities for the post office.
  • Elevated operational efficiency through regular maintenance checks of postal vehicles, ensuring consistently smooth operations.
  • Sorted mail according to order of address appearance for easy access in field.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
  • Reduced instances of lost or misplaced mail through diligent attention to detail in sorting processes and organized storage methods within the vehicle.
  • Increased customer trust by maintaining confidentiality of all delivered mail items, safeguarding sensitive information.
  • Improved mail delivery efficiency by accurately sorting and organizing mail for designated routes.
  • Provided exceptional customer service by addressing questions or concerns related to mail delivery in a timely manner.
  • Ensured accurate deliveries by thoroughly verifying mailing addresses and cross-referencing with postal records.
  • Enhanced customer satisfaction by promptly delivering mail and packages to their corresponding destinations.
  • Collaborated closely with other Rural Mail Carrier Associates, contributing to a supportive work environment focused on teamwork and communication.
  • Prevented potential errors in delivery by double-checking labels on packages against official postal records before commencing with the route.
  • Streamlined the delivery process by skillfully navigating complex rural terrains using GPS systems and maps.
  • Fostered positive relationships with customers on assigned routes, enhancing overall satisfaction levels toward postal services offered.
  • Maintained a clean and safe working environment within the postal vehicle, promoting optimal organization and efficiency.
  • Organized mail ahead of delivery runs for correct routing.
  • Followed safety protocols and regulations while driving, upholding professional service reputation.
  • Secured and properly stored packages for delivery to eliminate damage risks.
  • Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
  • Collected mail from post office boxes and distributed goods to correct addresses.

Professional Cleaner

NPC
05.2023 - Current
  • Delivered outstanding customer service to fulfill client cleaning requirements.
  • Adapted to diverse client work schedules effectively.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
  • Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
  • Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
  • Used time management and efficient cleaning methods to meet deadlines.

Process Specialist

Microchip Technologies LLC
08.2021 - 08.2022
  • Developed user-friendly documentation for processes, increasing employee understanding and reducing training time.
  • Served as a subject matter expert for process-related inquiries, providing guidance to colleagues when needed.
  • Conducted regular audits of processes, identifying areas for improvement and recommending corrective actions.
  • Streamlined communication within the team, leading to better project coordination and timely completion of tasks.
  • Optimized process efficiency by identifying bottlenecks and implementing improvements in workflows.
  • Reduced production downtime by maintaining equipment and troubleshooting issues proactively.
  • Managed multiple projects simultaneously under tight deadlines while maintaining a strong focus on quality outcomes.
  • Enhanced product quality with rigorous testing and adherence to industry standards.

Salon Manager/Stylist

Hair Cutz
05.2014 - 07.2020
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Managed staff schedules to maintain seamless customer service levels.
  • Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.

Education

1 Year - Business Administration And Management

Detroit Collge of Business
Flint, MI

Cosmetologist - Hair, Nail, Facials

Bayshire Beauty Academy
Bay City, MI
1994

High School Diploma - General Studies

Flushing High School
Flushing, MI
05.1986

Skills

  • Safe driving
  • Package handling
  • Heavy lifting
  • Defensive driving
  • Postal regulations
  • Hand-eye coordination
  • Delivery accuracy

Timeline

Professional Cleaner

NPC
05.2023 - Current

Process Specialist

Microchip Technologies LLC
08.2021 - 08.2022

Salon Manager/Stylist

Hair Cutz
05.2014 - 07.2020

Rural Mail Carrier Associate

Davison Post Office

1 Year - Business Administration And Management

Detroit Collge of Business

Cosmetologist - Hair, Nail, Facials

Bayshire Beauty Academy

High School Diploma - General Studies

Flushing High School

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Theresa Tubbs