Theresa Ulrich
Schenectady,NY
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
30
30
years of professional experience
Work History
Front Desk Receptionist, Reservationist
Reed Real Estate
Gulf Shores , Alabama
02.2019 - 12.2024
- Supported the onboarding process for guest by finding vacation rentals, reserving and securing dates.
- Greeted customers warmly and made them feel welcome.
- Account Payables.
- Prepared all necessary materials for office and guest
- Compiled and prepared reports and documents as requested.
Owner, Director
Varity of Dance School's
Ballston Spa, New York
08.1994 - 06.2018
- Provided leadership, insight and mentoring to dance students of all aged.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Customer service.
Manager of Seasonal Amusement Park
Waterville USA
Gulf Shores , Alabama
02.2013 - 09.2017
- Collaborated with management team in developing long-term plans for expanding the business.
- Cleaned equipment and areas of amusement parks, or other recreational facilities.
- Managed the daily operations of the seasonal amusement park, ensuring that all safety protocols were followed and customer service standards met.
- Hiring staff
- Scheduling
- Payroll
Education
High School Diploma -
Lansingburgh High School
Troy, NY06-1982
Skills
Excellent customer service skills
Management Skills
Data Entry
Accounts Payable and receivables
Timeline
Front Desk Receptionist, Reservationist
Reed Real Estate
02.2019 - 12.2024
Manager of Seasonal Amusement Park
Waterville USA
02.2013 - 09.2017
Owner, Director
Varity of Dance School's
08.1994 - 06.2018
High School Diploma -
Lansingburgh High School