Theresa Wagner
Brooklyn,NY
Summary
Dynamic and adaptable professional with a rich background as a self-employed individual, showcasing a blend of excellent communication and critical thinking skills. Demonstrated success in fostering team collaboration and delivering exceptional customer service. Proven ability to manage time effectively, achieving goals within tight deadlines. Thrives in fast-paced environments, ensuring high-quality outcomes with a friendly and positive attitude.
Overview
10
10
years of professional experience
Work History
Assistant Custodian
Sister cleaning inc
11.2024 - Current
- Contributed to a safer environment for staff and visitors by promptly addressing spills and other hazards.
- Communicated effectively with supervisors regarding any observed issues or potential improvements within the facility''s maintenance plan.
- Demonstrated professionalism in interactions with staff, visitors, and vendors while maintaining a positive attitude towards work responsibilities.
- Enhanced facility cleanliness by performing routine custodial duties such as sweeping, mopping, and vacuuming.
- Collaborated with fellow custodians on team projects to effectively complete tasks within given deadlines.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained a healthy environment by disinfecting surfaces and removing trash daily.
- Maintained well-stocked supply rooms by regularly monitoring inventory levels and reordering supplies when necessary.
- Prepared facilities for inspections by ensuring all areas met health code standards and safety regulations.
- Increased customer satisfaction by responding promptly to requests for assistance or additional cleaning services.
- Assisted in reducing waste and promoting sustainability through proper recycling practices and waste disposal.
- Supported emergency cleaning requests, ensuring rapid response to unforeseen situations.
- Improved restroom sanitation, receiving positive feedback from building occupants.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members. Working strictly nights Ex supervisor Shundel hicks contact 3474477182
Sales Representative Team Leader
Hollie textile
11.2024 - Current
- Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.
- Implemented innovative sales techniques to enhance team productivity and drive results.
- Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.
- Developed new business opportunities by prospecting potential clients and presenting product benefits.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas. My ex supervisor name is Sophia Gordon contact number 5162252592
House Cleaner
Michael Brown
11.2021 - 08.2024
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Washed and put away kitchen dishes, utensils and glassware.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Dusted picture frames and wall hangings with cloth.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions. I did this job at nights
- Maintained a safe working environment through proper use of cleaning products and equipment. Ex supervisor name and number is Nathaniel Garrett 9178080817 for more inquiries
Custodian helper
Cape Regional Medical Center, Cape May Court
04.2023 - 06.2024
- Checked in and stocked inventory throughout facility.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Moved furniture for cleaning and set up for special events.
- Reported vandalism or other damage to property to supervisor. Ex supervisor name and number is Yasmin walker 347 9327829 and Latoya charles 9297151169
Self Employed
Myself
02.2015 - 04.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma - Science Education
Alleyene’s High School
Georgetown Guyana06.2000
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Flexible and adaptable
- Excellent communication
- Critical thinking
- Calm under pressure
- Verbal communication
Timeline
Assistant Custodian
Sister cleaning inc
11.2024 - Current
Sales Representative Team Leader
Hollie textile
11.2024 - Current
Custodian helper
Cape Regional Medical Center, Cape May Court
04.2023 - 06.2024
House Cleaner
Michael Brown
11.2021 - 08.2024
Self Employed
Myself
02.2015 - 04.2021
High School Diploma - Science Education
Alleyene’s High School
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