Theresa Wagner
ZIMMERMAN,MINNESOTA
Summary
Dynamic care coordinator with extensive experience at Ucare, adept in case management and patient advocacy. Proven track record in enhancing patient outcomes through effective multidisciplinary collaboration and streamlined communication. Skilled in developing educational materials and managing complex care plans, ensuring timely access to healthcare services while fostering strong community partnerships.
Overview
22
22
years of professional experience
Work History
SNBC UCARE Connect Care Coordinator
Ucare
07.2023 - Current
- Coordinated patient care plans with multidisciplinary teams to enhance patient outcomes.
- Managed scheduling and follow-up appointments to ensure timely access to healthcare services.
- Developed educational materials for patients on treatment options and health management strategies.
- Streamlined communication processes between providers and patients to improve service delivery efficiency.
- Assisted in data collection and analysis for quality improvement initiatives within care coordination programs.
- Conducted regular assessments of patient needs, adjusting care plans as necessary to align with evolving health statuses.
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
School Social Worker
Elk River School District
02.2021 - 06.2023
- Coordinated patient care plans to enhance service delivery and ensure comprehensive support.
- Facilitated communication between healthcare providers and patients to improve care continuity.
- Managed appointment scheduling to optimize provider availability and patient access.
- Assisted in developing educational materials for patients regarding health management strategies.
LSW
Guardian Angels Nursing Care
08.2007 - 02.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
LSW
Parkview Care & Rehab Center
07.2003 - 08.2007
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Belgrade Brooten Elrosa High School
Belgrade, MNBachelor of Science - Social Work
College of Saint Bennidict
Saint Joseph, MNSkills
- Case management
- Documentation
- Patient education
- Organizational skills
- Patient advocacy
- Medical terminology understanding
- Multidisciplinary team collaboration
- Healthcare operations
- Care planning
- Problem-solving
- Time management
- Multitasking and organization
Timeline
SNBC UCARE Connect Care Coordinator
Ucare
07.2023 - Current
School Social Worker
Elk River School District
02.2021 - 06.2023
LSW
Guardian Angels Nursing Care
08.2007 - 02.2021
LSW
Parkview Care & Rehab Center
07.2003 - 08.2007
High School Diploma -
Belgrade Brooten Elrosa High School
Bachelor of Science - Social Work
College of Saint Bennidict