Theresa Watkins
Reynoldsburg,OH
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
18
18
years of professional experience
Work History
Accounting Technician
Defense Finance And Accounting Services
03.2021 - Current
- Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reduced errors in financial reporting through meticulous attention to detail and thorough review of financial statements.
- Coordinate changes with DFAS Accounts Payable (vendor pay) offices or DFAS clients to improve DFAS accuracy and reduce revisions.
- Resolve any discrepancies arising and /or make recommendations on immediate fixes.
- Identify, research, and resolve invalid tax identification numbers and mismatch with taxpayers legal name (as registered with the IRS).
Supervisor
Laz Parking
01.2012 - 01.2021
- Perform various duties
- Provides customer service and responds to customer inquiries, payment issues including late payments and over charges
- Analyze and resolve customer service issues and complaints
- Identifies accounts receivables
- Discount vouchers, credit card and cash payments taken and processed
- Input errors, refund payments or other problem situations
- Transport staff and customers, Receives, researches, and analyzes parking procedures
- Discuss problems and questions immediate answers to inquiries
- Detail-oriented with excellent organizational skills
- Team-building and Strong customer service experience
- Provide feedback and necessary follow up action
- Demonstrates cooperation and teamwork in a rapidly changing business environment
- Promote good customer relations by consistently providing premier customer satisfaction
- Balancing, reconciling, and researching documents or transactions
- Reviewing and examining accounting documents verifying the math and deposits
Childcare Provider
Franklin County
01.2007 - 01.2011
- Observe and monitor children's play activities
- Keep records on individual children, including daily observations and information about activities, meals served, and medications administered
- Open-minded about cultural diversity
- Possesses the ability to keep children engaged and under control
- Demonstrates excellent communication and organizational skills as well as the ability to manage time and multi-task effectively
- Displays excellent reading comprehension skills
- Exhibits strong active listening skills and social perceptiveness abilities
- Good balance and coordination abilities
- Possesses the ability to make sound judgments as well as strong decision making skills
- Process cash and credit card payments
- Daily logs of processed payments, travel and time sheets
- Set up policies and procedures for childcare center, parents and staff
- Manage the facility spending and income
- Process vendor invoices
- Accounts receivable and accounts payable
- Interview and hiring of staff
- Marketing
- Fax, email and scan
Education
Laz University Parking manager Certificate -
Laz University
Hartford, CT01.2014
Columbus State Community College Certificate Early Childhood Development Pre-K Teacher -
Columbus State Community College
Columbus, OH01.2002
Skills
- Bank Reconciliations
- Expense Tracking
- Cash Flow Management
- File Maintenance
- Payment reconciliation
- Accounts Payable Processing
- Data Entry
- Accrual Accounting
- Report Preparation
- Variance Analysis
Accomplishments
- Supervised team of 15 staff members.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Timeline
Accounting Technician
Defense Finance And Accounting Services
03.2021 - Current
Supervisor
Laz Parking
01.2012 - 01.2021
Childcare Provider
Franklin County
01.2007 - 01.2011
Laz University Parking manager Certificate -
Laz University
Columbus State Community College Certificate Early Childhood Development Pre-K Teacher -
Columbus State Community College
Similar Profiles
Aramis WilliamsAramis Williams
Financial Management Analyst GS-11 at Defense Finance And Accounting ServicesFinancial Management Analyst GS-11 at Defense Finance And Accounting Services
Rebecca FratangeloRebecca Fratangelo
Customer Service Representative at Defense Finance And Accounting ServicesCustomer Service Representative at Defense Finance And Accounting Services
Mujo MustaficMujo Mustafic
Housekeeping Aide at Defense Finance And Accounting ServicesHousekeeping Aide at Defense Finance And Accounting Services