Open To Work
Theresa Wenberg
North Aurora,IL
Work Preference
Overview
34
34
years of professional experience
3
3
Certificates
Work History
Senior Account Representative
Unite Here Health
Oak Brook, Illinois
01.2025 - 12.2025
- Processed $1.3 million in electronic transactions, ensuring operational accuracy.
- Executed 1,500 open enrollments while managing account volumes proficiently.
- Prepared participant appeals for trustee review, adhering to compliance standards.
- Backed up eight employees during supervisor's PTO absence.
- Resolved complex member inquiries through effective communication and problem-solving skills.
- Utilized job-related software to input customer order details and update accounts efficiently.
- Maintained precise records of all customer interactions in CRM system.
- Monitored past due accounts and documented collection actions accurately.
Contributions and Enrollment Level III
Unite Here Health
Aurora , IL
01.2015 - 12.2024
- Managed 43 high-volume accounts with precision and accuracy.
- Completed monthly vouchers, incorporating outstanding invoices.
- Supported colleagues through collaboration and guidance to enhance teamwork.
- Organized and prioritized tasks to achieve service goals efficiently.
Applications Specialist
Dreyer Medical Clinic
Aurora , IL
11.1991 - 09.2014
- Managed employer group plans in Epic, ensuring accurate billing processes.
- Collaborated with IT teams to resolve system issues promptly.
- Executed comprehensive system testing to validate overall functionality.
Education
High School Diploma -
Rosary College Prep
Aurora, ILSkills
- Account management and billing
- System coordination
- Billing accuracy and attention to detail
- Transaction processing
- Effective communication
- Microsoft Office proficiency
- Excel expertise
- Strong work ethic
- Goal-oriented mindset
- Multitasking abilities
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
HIPAA Compliant
Summary
Senior account representative with 34 years of experience in healthcare, focusing on accounting and billing management. Demonstrated success in managing high-volume accounts with timely and accurate processing. Skilled in benefit plan interpretation and optimizing application functionality. Dedicated to creating positive work environments and enhancing teamwork.
Languages
English
Professional
Accomplishments
Promoted to Senior account representative for outstanding performance.
Timeline
Senior Account Representative
Unite Here Health
01.2025 - 12.2025
Contributions and Enrollment Level III
Unite Here Health
01.2015 - 12.2024
Applications Specialist
Dreyer Medical Clinic
11.1991 - 09.2014
High School Diploma -
Rosary College Prep