Theresa Willinger

A highly secure organization that maintains records of Constituants who give donations to non-profit organizations. Responsibilities include organizing, counting donations, applying information to Constituants accounts and prepare paperwork for bank deposits. Access to multiple software accounts and procedures. Maintain Constituant accounts. Organization of each clients paperwork.

• Sorted documents and maintained organized filing process.
• Demonstrated adaptability by quickly learning new software applications as needed to support evolving business needs.
• Ensured timely completion of projects by consistently meeting or exceeding established performance benchmarks.
• Participated in regular meetings and trainings, staying current on industry trends and best practices related to data management techniques.
• Adhered to strict company policies regarding security protocols, protecting valuable client information from unauthorized access.
• Improved data accuracy by meticulously entering and updating information in company databases.

Call customers to ask Customer Service Satisfaction Survey questions who had service work on their tractor trailer, boat or mobile home. Log and record their responses and log that information in spreadsheets in Excel. Patience and listening is highly demanded when speaking with each customer.

Take incoming calls and route to appropriate associate. Receive, sort and place mail in assigned associate mailboxes. Receive and ship FEDEX and UPS packages. Assist HR with setting up interviews with candidates, including scheduling travel, hotel and car rentals. Set conference room up for meetings, order morning or afternoon meals for meetings. Keep reception area clean and presentable. Keep a log of contractors and vendors. Make ID badges for associates. Ad-hoc work for Managers and Supervisors.