Theresa Wills
Detroit
Summary
Results-driven professional with extensive expertise in organizational change management, clinical adoption, and electronic health record (EHR) implementation. Dedicated to accelerating digital innovation in healthcare by unifying teams, empowering clinicians, and delivering measurable improvements that enhance customer satisfaction. Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth.
Overview
26
26
years of professional experience
1
1
Certification
Work History
SENIOR HEALTH CARE EXECUTIVE, CLINICAL ADOPTION
Oracle Health
04.2006 - Current
- Lead a team delivering EHR and informatics solutions for national healthcare systems.
- Building a high-performing informatics department to drive digital transformation.
- Directed large-scale EHR implementations, boosting clinician satisfaction by 30% and reducing workflow disruptions.
- Developed targeted training and change management programs to ensure successful technology adoption.
- Fostered innovation and cross-functional collaboration to improve patient care and operational efficiency.
Chief Clinical Informatics Officer
Kaleida Health
02.2018 - 01.2021
- Provided executive leadership for clinical informatics strategy, ensuring alignment of digital health initiatives with organizational goals
- Collaborated with clinical and operational leaders to implement data-driven quality improvement programs.
- Directed multidisciplinary teams of clinical informaticists, IT specialists, coaching, education and project managers to deliver complex enterprise-wide technology initiatives on time and within budget.
- Champion data governance and analytics programs to enhance health system management
SEGMENT LEADER: Premier Focus West
Cerner
04.2015 - 01.2018
- Regional leader: Clinical Adoption and customer service
- Ensuring Client satisfaction
- Staffing and resourcing for clinical team
- Strategic alignment with cross organization Leader and organization engagement and report out
COMMUNITY HEALTH MANAGER
St John-Ascension Health
06.2000 - 04.2006
- Managed community health screenings, parish nursing, and 22 school-based clinics.
- Ensured regulatory compliance and high-quality care across all programs.
- Led multidisciplinary teams to expand access to preventive health services.
- Developed health education initiatives and built strong community partnerships.
Education
Doctor of Nursing - FNP
Ohio University
Dublin, Ohio05.2024
Master’s Business Administration - Health Admin
UNIVERSITY Of PHOENIX
Southfield, MI09.2006
Bachelor of Science - Nursing
UNIVERSITY OF PHOENIX
Livonia, MI09.2003
Skills
- EHR implementation
- clinical informatics
- data governance
- digital transformation
- change management
- healthcare strategy
- team leadership
- Logistics operations management
- Talent development
Certification
- Registered Nurse-Michigan
- Six Sigma- Yellow Belt
References
Available upon request.
Timeline
Chief Clinical Informatics Officer
Kaleida Health
02.2018 - 01.2021
SEGMENT LEADER: Premier Focus West
Cerner
04.2015 - 01.2018
SENIOR HEALTH CARE EXECUTIVE, CLINICAL ADOPTION
Oracle Health
04.2006 - Current
COMMUNITY HEALTH MANAGER
St John-Ascension Health
06.2000 - 04.2006
Doctor of Nursing - FNP
Ohio University
Master’s Business Administration - Health Admin
UNIVERSITY Of PHOENIX
Bachelor of Science - Nursing
UNIVERSITY OF PHOENIX