THERESAH BRAGO
LASPA MEDICAL CENTRE
Murfreesboro,TN
2
Languages
2
Years of experience
Dedicated Patient Service Representative with expertise in customer service, insurance verification, and patient scheduling. Committed to enhancing clinic efficiency and ensuring patient satisfaction through effective communication and data protection compliance.
Work History
Patient Service Representative
4 Months- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Assisted patients with insurance verification and benefits inquiries, ensuring accurate information dissemination.
- Coordinated communication between medical staff and patients to enhance service delivery and satisfaction.
- Implemented electronic health record updates, improving access to patient information for clinical teams.
Clinical Support Assistant
1 Year 10 Months- Assisted with patient scheduling and appointment management to enhance clinic efficiency.
- Maintained accurate patient records using electronic health record systems.
- Supported medical staff in preparing examination rooms and ensuring cleanliness.
- Coordinated communication between patients and healthcare providers to streamline operations.
Education
Associate of Science - PRE-HEALTH PROFESSION
High School Diploma
Skills
Customer service
Data Protection Compliance
Data entry proficiency
Verbal and written communication
Phone etiquette
Phone and email etiquette
Policy understanding
Multitasking and organization
Accomplishments
- Worked with a team of 50 staff members.
Languages
English
Full Professional
French
Elementary
Interests
Tech enthusiast
passionate about exploring the latest advancements and innovations.
Supporting STEM education initiatives and mentorship programs.
Volunteering
I participate in various sports activities for physical activity
camaraderie
and personal growth.
Regularly practice mindfulness and meditation for overall wellness.
Timeline
Patient Service Representative
LASPA MEDICAL CENTRE
12.2022 - 04.2023Read More
Clinical Support Assistant
North Ridge Clinic
01.2021 - 11.2022Read More
Motlow State Community College
Associate of Science from PRE-HEALTH PROFESSION
Read More
ST. LOUIS SENIOR HIGH SCHOOL
High School Diploma
Read More