Theresalyn Medeiros-Naber
Kaneohe
Overview
21
21
years of professional experience
Work History
Drivers License Clerk
City and County
Kaneohe
06.2023 - Current
- Processed license applications, ensuring compliance with local regulations and guidelines.
- Assisted customers in understanding licensing requirements and procedures.
- Managed data entry for license records using specialized software systems.
- Conducted quality checks on applications to maintain accuracy and reduce errors.
- Conducted thorough reviews of submitted documents, ensuring completeness and accuracy before forwarding them for further processing or approval.
- Promoted a productive work environment by keeping an organized workspace that facilitated ease of access to essential tools and resources.
- Partnered with other team members to ensure that all tasks were completed on time and met quality standards, demonstrating strong teamwork skills.
- Assisted in updating licensing policies and procedures to ensure compliance with state regulations and industry standards.
- Maintained confidentiality of sensitive information while managing various types of license applications, ensuring security and trust among clients.
- Provided exceptional customer service by addressing inquiries and resolving issues related to licensing procedures promptly and professionally.
- Responded effectively under high-pressure situations during peak application periods while maintaining excellent communication skills with both internal staff members and external applicants alike.
Teller (universal Banker)
Central Pacific Bank
Kaneohe
01.2005 - 06.2023
- Handled cash transactions efficiently, guaranteeing precise account management.
- Maintained high levels of customer satisfaction through effective communication and problem resolution skills.
- Assisted customers with account inquiries and provided information on banking products and services.
- Trained new tellers on operational procedures and compliance regulations to enhance team performance.
Skills
- Document verification
- Data entry proficiency
- Trade policy
- Legal research
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Excellent communication
Timeline
Drivers License Clerk
City and County
06.2023 - Current
Teller (universal Banker)
Central Pacific Bank
01.2005 - 06.2023