Summary
Overview
Work History
Education
Skills
Timeline
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Theresa M Striano

North Bellmore,NY

Summary

Results-driven Store Manager with a proven track record of sales success and strong leadership skills. Expert in motivating and developing staff to drive growth and advancement. Proactively addresses operational concerns to optimize processes, enhance customer engagement, and maximize revenue streams.

Overview

12
12
years of professional experience

Work History

Store Manager

ELYSEWALKER
New York, NY
04.2024 - 09.2024
  • Developed business strategies to attract new clients
  • Perform assessments and monitor KPIs to identify specific needs and come up with a training solution to improve behaviors and ensure a consistent client experience.
  • Monitored and coached team performance consistently
  • Perform cycle counts to verify current inventory accuracy prior to bi-annual financial review

Store Manager

VALENTINO
Manhasset, NY
10.2023 - 04.2024
  • Devised business strategies to draw new clients
  • Perform assessments and monitor KPI's to identify specific needs and come up with training solution to improve behaviors and ensure a consistent client experience
  • Monitored progress consistently and provided guidance for improvement
  • Execute cycle counts to maintain current inventory status before bi-annual financial inventory

Women's Department Manager

PRADA
Manhasset, NY
07.2022 - 09.2023
  • Responsible for making sure we have the right product in store, and communicate with buyers regarding over stock items that are not moving
  • Assessed department performance on a weekly basis
  • Communicated department needs and recommendations to General Manager
  • Expanded Women's RTW segment, doubling its portion of total business in a single year
  • Perform assessments and monitor KPI's to identify specific needs and come up with training solution to improve behaviors and ensure a consistent client experience
  • Responsible for training the staff on product knowledge, sales techniques, customer service and company procedures
  • Ensure inventory is updated before bi-yearly financial reviews

Assistant Store Manager, Global Flagship, Madison Ave.

INTERMIX
New York, NY
09.2019 - 07.2022
  • Designated to lead and mentor a team of over 20 employees at the flagship location
  • Facilitate onboarding process for new hires ensuring smooth integration
  • Instructed on initiating conversations with clients to foster relationships.
  • Implemented focused outreach methods to attract new clients each month
  • Checked team results weekly and provided coaching on necessary behaviors
  • Perform assessments and monitor KPI's to identify specific needs and come up with training solution to improve behaviors and ensure a consistent client experience
  • Coordinate vendor-based product training to enhance expertise within the company

Department Manager

NORDSTROM
Garden City, NY
03.2013 - 03.2019
  • Advanced through 7 additional departments following initial promotion
  • Transformed department performance by overhauling all personnel
  • Successfully minimized department's losses by 50% in under half a year
  • Led a team of over 20 in managing a $5.6M department
  • Leveraged vendor product knowledge to enhance departmental training
  • Provide detailed reports on sales performance and client interactions
  • Brought the Sun Department to #1 in the company and brought in 5 new designers

Education

A.A.S. - Fashion Buying and Merchandising

Nassau Community College

Skills

  • Mac/ PC
  • Microsoft Office
  • Word
  • Excel
  • PowerPoint
  • Outlook
  • Photoshop Elements
  • QuickBooks
  • Magic
  • Coterie
  • ENK
  • JCK

Timeline

Store Manager

ELYSEWALKER
04.2024 - 09.2024

Store Manager

VALENTINO
10.2023 - 04.2024

Women's Department Manager

PRADA
07.2022 - 09.2023

Assistant Store Manager, Global Flagship, Madison Ave.

INTERMIX
09.2019 - 07.2022

Department Manager

NORDSTROM
03.2013 - 03.2019

A.A.S. - Fashion Buying and Merchandising

Nassau Community College
Theresa M Striano