Theresa M. Wilson
Boynton Beach,FL
Summary
An innovative, self-starter with 11 years in the medical industry, seeking a position that would allow growth and evolving while providing compassionate and efficient patient care within a medical facility. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Baptist Health Medical Center
2022.11 - Current
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
- Performed medical records management, including filing, organizing and scanning documents.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.increased Press Gainey Scores
- Sanitized, restocked, and organized exam rooms and medical equipment
Certified Medical Assistant
Baptist Health Dr. Eileen DeGrandis
2020.11 - 2022.11
- Completion of patient charts, prior authorization for in office procedures, patient phone calls, medication request, outside order processing such as physical therapy, lymphedema clinic , and wound care clinic
- Rooming of patients, surgical discussion along with surgical scheduling
- Responsibilities include scheduling and rooming of patients, surgical discussions with patient and entry of surgical order, along with any medication requests, x-ray and physical therapy scheduling and ordering
- Follow-up patient communication, including mail, telephone and MyChart, along with post-appointment and operative care for patient
- High priority placed on or days include preparation of surgical packet for surgeon and communication while surgeon is off-site.
- Managed time efficiently in order to complete all tasks within deadlines
- Developed and maintained courteous and effective working relationships
Group Health Associates
2014.04 - 2020.11
- Tammy Musolino, PM&R, Responsibilities include scheduling and rooming of patients, surgical discussions with patient and entry of surgical order, along with any medication requests, x-ray and physical therapy scheduling and ordering.
- Follow-up patient communication, including mail, telephone and MyChart, along with post-appointment and operative care for patient
- High priority placed on or days include preparation of surgical packet for surgeon and communication while surgeon is off-site.
- Self-motivated, with a strong sense of personal responsibility
Group Health Associates, Raymond Stolarski
2013.08 - 2014.04
- Leading podiatry office with patient range of 25-30 patients per day
- Responsibilities include scheduling and rooming of patients, medication requests, x-ray and physical therapy scheduling and ordering, diabetic foot care, wound care, casting and cast removal
- Also responsible for follow-up patient communication, including mail, telephone and MyChart, along with post-appointment and operative care for patient
- Also managed new patient letter program implemented by physician.
- Excellent communication skills, both verbal and written
- Adaptable and proficient in learning new concepts quickly and efficiently
Summit Health Care, Elizabeth Hospital
2009.07 - 2010.07
- Processed and corrected claims and submitted claims to insurance company via Epic and E-Clin systems.
- Skilled at working independently and collaboratively in a team environment
- Worked effectively in fast-paced environments
- Organized and detail-oriented with a strong work ethic
Consolidated Health Services
2008.03 - 2009.07
- Processed medical bills for workers compensation claims and conducted follow-up with hospitals to assure that claims were billed accurately and efficiently.
- Cultivated interpersonal skills by building positive relationships with others
- Identified issues, analyzed information and provided solutions to problems
- Paid attention to detail while completing assignments
- Used critical thinking to break down problems, evaluate solutions and make decisions
Education
Associate’s of Science -
Beckfield College
Cincinnati, Oh08.2013
Medial Assistant -
Skills
- CLIA, CPR, CPT
- Chart Documentation
- Epic and Athena EMR
- Customer service / support
- Active listening
- HIPAA Compliance
Certification
- CCMA - Certified Clinical Medical Assistant
Additional Information
Very detailed oriented, who uses active listening with, excellent customer service skills, prior experience with third party claims and billing, Communicating with other providers and entities to facilitate patient care, problem solving. As a preceptor I assist with training students and new employees
Timeline
Certified Medical Assistant
Baptist Health Medical Center
2022.11 - Current
Certified Medical Assistant
Baptist Health Dr. Eileen DeGrandis
2020.11 - 2022.11
Group Health Associates
2014.04 - 2020.11
Group Health Associates, Raymond Stolarski
2013.08 - 2014.04
Summit Health Care, Elizabeth Hospital
2009.07 - 2010.07
Consolidated Health Services
2008.03 - 2009.07
Associate’s of Science -
Beckfield College
Medial Assistant -
- CCMA - Certified Clinical Medical Assistant
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