Theresa (Teri) Pugh
Pell City,AL
Summary
Results-driven Director of Sales with expertise in sales strategy, contract negotiation, and team coaching. Proven track record in enhancing market share and revenue growth through innovative sales systems. Skilled in CRM utilization, market analysis, and revenue forecasting, consistently achieving KPI growth and customer satisfaction.
Overview
29
29
years of professional experience
Work History
Director of Sales and Business Development
Verizon
Alabama, Mississippi, North Florida
07.2021 - 12.2025
- Developed and executed sales systems, contributing to significant market share growth.
- Managed contract negotiations, securing favorable terms that strengthened organizational position.
- Orchestrated leadership collaboration to foster a customer-focused culture, enhancing client satisfaction.
Associate Director Strategic Markets
Verizon
Birmingham, Alabama
10.2018 - 07.2021
- Formulated marketing strategies with client executives, driving 30% annual revenue growth.
- Established and expanded relationships with customers and industry partners, enhancing contract negotiation outcomes.
- Developed training programs for new team members and ongoing staff development.
District Manager Local Indirect Sales Channel
Verizon
Georgia, Alabama
05.2011 - 10.2018
- Developed agent-owned retail outlets, expanding market reach beyond corporate distribution channels.
- Delivered non-profit strategies and go-to-market rollout plans, providing product training to agents and strengthening local market connections.
- Collaborated with cross-functional teams to implement marketing initiatives and promotions.
Region Director of Retail Sales
Verizon
Kansas, Missouri, S. Illinois
02.2008 - 05.2011
- Directed retail strategy and sales performance, resulting in improved revenue and enhanced customer experience.
- Orchestrated Alltel merger transition for KSMO, achieving seamless retail integration.
- Managed employee organization for 700, fostering effective structure and communication.
District Manager: Retail Distributin
Verizon
Houston TX, Birmingham, AL
10.1999 - 01.2008
- Collaborated with Corporate Real Estate, Network, HR and Operations to expand market distribution from 21 stores to 65 in four years.
- Provided ongoing coaching and training for store leadership on how to maximize productivity and profits.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
South Area Retail Distribution & Marketing
Verizon
Nashville, Tennessee
05.1998 - 10.1999
- Developed daily reports for budget distribution and merchandising plan-o-grams to ensure brand cohesion.
- Analyzed and designed rate plans and go-to-market strategies to boost customer adoption.
- Created product training programs for effective rollouts, increasing revenue per customer.
Manager Retail Stores
Verizon
Pensacola, Florida
10.1996 - 05.1998
- Implemented process improvements to streamline inventory, workflows and reduce costs.
- Facilitated interdepartmental communication to align business objectives.
- Coached, mentored, and trained team members to enhance job performance.
Education
Certificate of Christian Leadership -
Highlands College
Birmingham, AL05-2020
Bachelor of Science - Business / Retail Merchandising
University of Montevallo
05-1986
Some College (No Degree) - Fashion Merchandising
Auburn University
Auburn, ALSkills
- Contract negotiation
- Sales process improvement
- Sales forecasting
- Revenue forecasting
- CRM proficiency
- Market analysis
- Sales presentations
- Business relationship management
- Team coaching
- Public Speaking
Accomplishments
- Top KPI Scorecard Team of 2024 - National Award
- Making Your Mark Award 2022 - Outstanding Community Service
- Winners Circle - 2019, 2016, 2012, 2006, 2004
- Leadership Hall of Fame Induction - 2018
- COO Q4 Award - 2017 - Top Strategic Sales
- CEO Credo Award 2008 - Alltel Transition Strategy Award
- President's Cabinet 2002 - Top Retail Sales Nationally
Timeline
Director of Sales and Business Development
Verizon
07.2021 - 12.2025
Associate Director Strategic Markets
Verizon
10.2018 - 07.2021
District Manager Local Indirect Sales Channel
Verizon
05.2011 - 10.2018
Region Director of Retail Sales
Verizon
02.2008 - 05.2011
District Manager: Retail Distributin
Verizon
10.1999 - 01.2008
South Area Retail Distribution & Marketing
Verizon
05.1998 - 10.1999
Manager Retail Stores
Verizon
10.1996 - 05.1998
Certificate of Christian Leadership -
Highlands College
Bachelor of Science - Business / Retail Merchandising
University of Montevallo
Some College (No Degree) - Fashion Merchandising
Auburn University