Therese Harris-Soosuk
Anchorage,AK
Summary
Energetic Restaurant Team Member remaining composed in fast-paced environments. Knowledgeable individual willing to take customer orders and clean areas so that the restaurant exceeds food safety regulations. Outgoing employee with great attendance record.
Upbeat Restaurant Team Member multitasking and pleasantly greeting guests. Valuable and committed individual willing to pitch in and help with any task.
Reliable individual willing to handle various duties, including taking orders, cleaning workstations and monitoring cook times. Determined Restaurant Team Member with pleasant personality and desire to learn new tasks.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Restaurant Team Member
Olive Garden
Anchorage, AK
09.2023 - Current
- Greeted customers and provided menus.
- Assisted in taking customer orders and providing recommendations.
- Delivered food to tables in a timely manner.
- Created safe and healthy dishes for guests.
- Created a warm welcoming environment for our guests.
- Managed stressful situations responsibly and professionally.
- Kept the restaurant clean and restocked beverages.
- Efficiently cleaned and sanitized tables for incoming guests.
- Bussed, cleared, and reset tables as needed throughout shift.
- Ensured all dishes were prepared according to restaurant standards.
- Communicated clearly with kitchen staff regarding order specifics.
- Provided quality customer service with a friendly attitude.
- Replenished condiments and other supplies at tables and stations.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Stocked front-of-house supplies such as napkins, utensils, straws.
- Performed opening side work duties including setting up dining area for guests arrival.
- Answered phone calls promptly and handled inquiries from customers courteously.
- Followed health code regulations when handling food items safely.
- Conducted daily inventory checks to ensure adequate product was available.
- Checked expiration dates on food products regularly and replaced expired items.
- Prepared food items such as salads, sandwiches, desserts., as needed.
- Operated dishwasher following safety guidelines for cleaning dishes properly.
- Trained new team members on restaurant policies and procedures.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Cleaned counters and common areas to minimize spread of germs.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Refreshed inventory supplies for drink and napkin stations.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Papa Murphys Team Member
Papa Murphy's
Anchorage, AK
05.2023 - 01.2024
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Promoted products through effective merchandising techniques.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Tracked stock levels on a daily basis to identify shortages or overages.
- Answered phone calls regarding inquiries about products or services.
- Prepared reports on sales activities, customer feedback, and inventory status.
- Assisted management in developing marketing strategies to increase sales.
- Recognized potential theft situations and alerted supervisor immediately.
- Participated in training sessions for new employees when needed.
- Monitored expiration dates on food items for freshness assurance.
- Developed positive customer relationships through friendly greeting and excellent service.
Education
High School Diploma -
Bartlett High School
Anchorage, AK05-2024
Skills
- Supply Restocking
- Operational standards
- Verbal and written communication
- Customer interaction
- Guest experiences
- Cleaning and sanitizing
- Food safety knowledge
- Food Preparation
- Food presentation
- Recordkeeping
- Order Taking
- Email and phone orders
- Food safety procedures
- Menu Memorization
- Food allergy awareness
- Table Setting
- Proper equipment operation
- Kitchen Support
- Taking Orders
- Reheating and cooldown procedures
- Cleanliness standards
- Strong teamwork
Timeline
Restaurant Team Member
Olive Garden
09.2023 - Current
Papa Murphys Team Member
Papa Murphy's
05.2023 - 01.2024
High School Diploma -
Bartlett High School