Therese Kacin
Winter Park
Summary
I have been in Food Service for more years than I care to admit, but I love it! I am a hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments; from country club settings to a busy theme park to a dine-in movie theater. I am successful at handling tables of all sizes with accuracy and impeccable service skills. I strive to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
31
31
years of professional experience
4
4
years of post-secondary education
Work History
Server/Bartender/Part-time Manager
Aloma Cinema Grill
Winter Park
10.2009 - Current
- Provide excellent customer service and satisfaction.
- Assist in managing daily operations of a busy cinema and dining establishment as needed.
- Coordinate some planning for private events and special occasions.
Food & Beverage Scheduler Specialist
Walt Disney World Resort
Lake Buena Vista
10.1994 - Current
- Coordinated scheduling with Food and Beverage leaders throughout various locations within Parks & Resorts.
- Managed staff availability and shift assignments to ensure smooth operations.
- Utilized scheduling software to optimize workforce allocation across departments.
Education
Bachelor of Science - Psychology
Central Methodist University
Fayette, Missouri, MO 09.1986 - 05.1990
Skills
- Exceptional customer service
- Team collaboration
- Schedule management
- Relationship building and positive interactions
- Effective communication
- Time management
- Problem solving and conflict resolution
- Adaptability
- Calm demeanor
- Professional appearance
- Liquor, wine, and food service
- Food and alcohol safety
Timeline
Server/Bartender/Part-time Manager
Aloma Cinema Grill
10.2009 - Current
Food & Beverage Scheduler Specialist
Walt Disney World Resort
10.1994 - Current
Bachelor of Science - Psychology
Central Methodist University
09.1986 - 05.1990