Summary
Overview
Work History
Education
Timeline
OfficeManager

Therese Paiz

Santa Fe,NM

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Productive Front Office Manager with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records.

Overview

8
8
years of professional experience

Work History

Office Manager

Mb2dental
01.2020 - 12.2022
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.

Office Manager

Michael Gallegos DDS
03.2016 - 08.2019
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones

Dental Insurance Coordinator

Proveris Dental Group
01.2014 - 03.2016
  • Responded to customer concerns and questions on daily basis.
  • Executed billing tasks and recorded information in company databases.
  • Used data entry skills to accurately document and input statements.
  • Managed invoicing and payment processing operations.
  • Handled account payments and provided information regarding outstanding balances.
  • Monitored outstanding invoices and performed collections duties.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.

Education

High School Diploma -

Santa Fe High School
Santa Fe, NM
05.1981

Timeline

Office Manager

Mb2dental
01.2020 - 12.2022

Office Manager

Michael Gallegos DDS
03.2016 - 08.2019

Dental Insurance Coordinator

Proveris Dental Group
01.2014 - 03.2016

High School Diploma -

Santa Fe High School
Therese Paiz