Therese Secka Mendy
Germantown,MD
Summary
Forward-thinking team leader experienced at operating departments successfully to meet goals by matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
Work History
Operations Manager
CVS Healthcare
08.2019 - 05.2023
- Overall store management,. supervision, and policy implementation
- Plan, delegate and follow up on projects
- Ensure project deadlines are met
- Provide project progress reports to management
- Hiring, training and employee development
- Inventory Management
Store Manager
CVS Health
10.2013 - 08.2019
- Prepare weekly employee schedule and ensure payroll guidelines are met
- Plan, delegate and follow up on store projects
- Ensure project deadlines are met
- Present progress reports during management meetings and during store visits
- Manage store financials
- Assist customers with their inquiries, problems and concerns
- Hire, train, develop and evaluate employees
- Performance evaluations
- Implement store and company policies and procedures
- Inventory management
Store Manager
CVS Health
05.2011 - 10.2013
Store Manager
CVS Health
09.2009 - 05.2011
Education
Certified Associate in Project Management (CAPM -
Project Management Institute
Bachelor of Science - Business Administration
University of Maryland Global College
05.2021
Skills
- Cost Management
- Microsoft Office
- Customer Service
- Microsoft Excel
- Staff Training
- Workflow Planning
- Staff Management
- Order Supplies
- Management
- Manage Budgets
- Inventory Management
- Time Management
- Maximizing Profitability
Timeline
Operations Manager
CVS Healthcare
08.2019 - 05.2023
Store Manager
CVS Health
10.2013 - 08.2019
Store Manager
CVS Health
05.2011 - 10.2013
Store Manager
CVS Health
09.2009 - 05.2011
Certified Associate in Project Management (CAPM -
Project Management Institute
Bachelor of Science - Business Administration
University of Maryland Global College
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