Therese Tamegnon
Summary
Experienced and self motivated entrepreneur bringing forth valuable industry experience , passion for management & satisfaction. Working to achieve goals with teamwork & leadership. With dedication to strive for excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist Administrator
NY Recycling
03.2024 - Current
- Handled complaints and questions, and re-directed calls to other team members.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Security Guard
Quality Protection Services
02.2023 - 08.2023
- Monitor premises to prevent theft, violence, or infractions of rules
- Thoroughly examine doors, windows, and gates to ensure proper function and security
- Warn violators of premise rules and regulations
- Apprehend or expel persons engaging in suspicious or criminal acts
- Report any facility issues such as fire hazards and leaking water pipes
- Request emergency personnel for high-risk situations
- Data entry, proficiency in Microsoft Word, Excel, and other software tools.
Concession Cashier
The Barclays Center
10.2022 - 03.2023
- During Event, provide high quality service to guests by offering them food/beverage items for sale
- Ensure cleanliness of counters and condiment areas.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times
- Reconciled receipt totals with cash and credit payments to address shortages with staff members
- Communicated stand offerings and answered guest questions regarding orders.
Costumer Service Representative
Home Depot
02.2021 - 12.2022
- Responded to customer requests for products, services, and company information.
- Maintained up-to-date knowledge of product and service changes.
- Educated customers about billing, payment processing and support policies and procedures.
- Exhibited high energy and professionalism when dealing with clients and staff.
Assistant Manager
Doughnuttery
10.2020 - 02.2021
- Help manage & maintain restaurant operations
- Train other team members
- Maintain cleanliness of preparation areas
- Inventory
Cashier
Whole Foods
08.2019 - 03.2020
- Provide excellent customer services
- Assist customers during the check-out process
- Operating the cash register, ensuring correct pricing, and accepting payment.
To-Go Specialist
Olive Garden
01.2019 - 08.2019
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation
- Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items
- Observed diners to respond to additional requests and determine when meal completed
- Verified prepared food met standards for quality and quantity before serving to customers
Education
High School Diploma -
Stevenson Highschool
The Bronx, United States06.2018
Skills
- Bilingual (English and Spanish)
- Business development skills
- Customer service & problem solving skills
- Knowledge of safety & security procedures
- Creative
- Report Preparation
- Punctuality
Certification
- Food Handler certificate
- Fire officer 1 certificate
- Security license
- Driver's license
Timeline
Receptionist Administrator
NY Recycling
03.2024 - Current
Security Guard
Quality Protection Services
02.2023 - 08.2023
Concession Cashier
The Barclays Center
10.2022 - 03.2023
Costumer Service Representative
Home Depot
02.2021 - 12.2022
Assistant Manager
Doughnuttery
10.2020 - 02.2021
Cashier
Whole Foods
08.2019 - 03.2020
To-Go Specialist
Olive Garden
01.2019 - 08.2019
High School Diploma -
Stevenson Highschool
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