- Reading
- Music
- Dancing
- Watching Movies and TV Shows
Thereseo Dean
Wesley Chapel
Summary
Dynamic professional with a proven track record at Bahamas Power And Light, excelling in customer satisfaction and cash management. Adept at multitasking and maintaining confidentiality, I enhanced operational efficiency and improved service quality, ensuring timely responses to inquiries and fostering strong peer relationships. Committed to delivering exceptional results in fast-paced environments.
Highly efficient Clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
18
18
years of professional experience
Work History
Consumer Clerk
Bahamas Power And Light
Bahamas
01.2020 - 12.2024
- Processed customer transactions efficiently and accurately in high-volume environment.
- Maintained accurate records of inventory and supplies to support operational needs.
- Coordinated communication between departments to ensure timely information flow.
- Assisted in training new clerks on company policies and procedures for consistency.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Purchased and maintained office supplies.
Reserve Police Officer
Royal Bahamas Police Force
Bahamas
05.2007 - 12.2024
- Enforced law and order during patrols, ensuring community safety and compliance with regulations.
- Responded to emergencies, assessing situations rapidly and coordinating appropriate responses with local agencies.
- Conducted thorough investigations of incidents, collecting evidence and preparing detailed reports for legal proceedings.
- Provided public education on crime prevention strategies, fostering community engagement and awareness initiatives.
- Collaborated with community leaders to establish trust-based relationships, promoting transparency within the policing process.
- Conducted traffic stops for violations, issuing citations or warnings as appropriate, resulting in improved road safety.
- Enhanced public safety by conducting regular patrols and responding to emergency calls.
- Engaged with local businesses to develop positive relationships between law enforcement and the community at large.
- Assisted with crowd control during special events, ensuring orderly conduct among attendees.
- Monitored crowded public areas and events to mitigate risk and promote safety.
Education
GED -
Department of Education
Florida City, FLNo Degree - Business Administration
University of The Bahamas
Bahamas06-2012
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- File maintenanceh
- Document management
- Mail handling
- Schedule and calendar management
- Travel arrangements
- Scanning and copying
- Confidentiality
- Peer relationships
- Multitasking
- Customer communication
- Customer service
- Outgoing mail preparation
Interests
Timeline
Consumer Clerk
Bahamas Power And Light
01.2020 - 12.2024
Reserve Police Officer
Royal Bahamas Police Force
05.2007 - 12.2024
GED -
Department of Education
No Degree - Business Administration
University of The Bahamas