Results-driven professional with a strong background in customer service and team leadership. Proven ability to enhance service delivery and drive sales initiatives, contributing to increased customer satisfaction and brand loyalty.
Overview
4
4
years of professional experience
Work History
Warehouse Operator
Walmart Distribution
Mobile, AL
07.2024 - Current
Operated pallet jacks to efficiently transport goods within warehouse environment.
Conducted regular cycle counts to verify inventory accuracy and minimize discrepancies.
Received, inspected, and organized incoming shipments to ensure accurate inventory management.
Maintained clean and safe work areas in compliance with safety regulations and company standards.
Assisted team members in loading and unloading trucks for timely distribution of products.
Style Coordinator/Customer Service Sales Representative
Threads Menswear
Mobile, AL
04.2024 - Current
Coordinated inventory management processes to maintain optimal stock levels and minimize discrepancies.
Assisted in planning and executing in-store events to boost customer traffic and brand visibility.
Coordinate mens fashion for weddings ceremonies, proms, and corporate events.
Provide exceptional customer service and meet the needs of customers.
Developed promotional materials to enhance customer engagement and drive sales initiatives.
Enterprise Mobility
Manager Assistant
Mobile, AL
09.2022 - 07.2024
Led team in executing operational strategies to enhance service delivery and customer satisfaction.
Managed and maintained fleet with more than five hundred vehicles.
Finished in top 5 percent of sales every month out of three hundred employees.
Branch exceeded customer service score each month.
Increased sales through effective merchandising strategies and targeted promotions.
Education
Bachelor of Science - Communications
Alabama State University
Montgomery, AL
05-2014
Skills
Customer service
Teamwork and collaboration
Fashion trend awareness
Brand representation
Team leadership
Decision-making
Problem-solving
Relationship building
Negotiation
Social selling
Product description
Timeline
Warehouse Operator
Walmart Distribution
07.2024 - Current
Style Coordinator/Customer Service Sales Representative