Thesa Alejandro Miele
Chula Vista,CA
Summary
Driven by a commitment to excellence. In, 2023, generated over $1.1 million dollars in cemetery and funeral sales and insurance policies, while planning, organizing and coordinating funeral services.
Overview
6
6
years of professional experience
Work History
Funeral Service Counselor
Singing Hills Memorial Park
03.2020 - Current
- Serving families and providing exemplary and personalized services for pre-need pre-planning and at need cemetery arrangements. In addition, licensed insured agent in selling insured funeral policies.
- Sell pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures
- Make sales in advance of need, funding mechanism for prearrangements, including cash and installment sales
- Complete contracts and other documents as required to provide sales and customer service in accordance with company policies
- Develop personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks
- Set appointments and makes presentations to prospective clients to sell prearrangements
- Attend visitations, funerals, and interment services of client families
- Attend sales meetings and group sales activities
- Provide client family services supporting the primary outside sales responsibility
- Maintain records of personal sales activity and performance results in the manner prescribed by the company
- Design and coordinate shipping of memorial headstones for families
Funeral Service Director
Glen Abbey Memorial
05.2018 - 03.2020
- Greet funeral guests and coordinate seating
- Support funeral arranger and funeral counselors of all facets of funeral service coordination
- Arrange funeral/memorial services in professional caring manner
- Conduct more than 100+plus funerals, visitations and memorial services over course of year and half
- Close and secure caskets and lead funeral corteges to churches and burial sites
- Display highest level of professionalism and sensitivity when dealing with grieving family members
- Perform variety of tasks during funerals and visitations to assist funeral directors and ensures services run smoothly
- Conduct identification viewings
- Conduct witness cremations
- Assist in movement of deceased and other related paraphernalia for services
Business Owner
Made With Love Foods, LLC
01.2018 - 03.2020
- Certified ServSafe California Food Handler, June 2018
- Create budgets based upon costs and food cost for effectively operating business
- Consult with customers to assess in catering needs
- Cook and prepare catering needs for customers
Education
Bachelor of Science - Social Sciences
Virginia Wesleyan College
Norfolk, VA1998
Skills
- Event planning
- Detailed-oriented
- Client-centered customer service
- Goal-oriented team player
- Self motivated
- People oriented
- Excellent customer service and communication skills
Volunteer
Community Leader Volunteer, 01/2010 to March 2020, Hands Of Christ Ministry & Garden of Innocence – Bonita, CA
- Coordinated schedules and assignments for volunteer staff, maximizing team efficiency and effectiveness
- Coordinated teams for fundraising events
- Coordinated fundraisers with local restaurants such as California Pizza Kitchen, Macaroni Grill and Soup Plantation
- Coordinated meals and scheduling dinners for homeless on a monthly basis
- Collected items for meals and cooked on a rotating basis for over 50 homeless people on a monthly basis
- Collected items such as school items, diapers, clothing, blankets shoes and toiletries on a monthly basis for Tijuana orphanages and homeless feedings
- Collected items gift items for Tijuana orphanages and homeless for the holidays
- Communicated with local stores to have them donate food items for the homeless feeding dinners
- Collect toys for Garden of Innocence Attend and support funerals at Garden of Innocence
References
1. Syltoya Sterling, El Camino Memorial Park, Funeral Service Counselor/Manager
phone (951)764 -1869
2. Jenny Sabas, Adjunct Professor Early Childhood Education, phone (619) 606-3560
3. Leslie Weiss, Senior MRI Imaging Technologist MRI (R)RT (619)884 1236
4. Stephanie Gregory, Teacher, Virginia Beach Schools, phone (619)470-6053 or
(757) 417-7434
Timeline
Funeral Service Counselor
Singing Hills Memorial Park
03.2020 - Current
Funeral Service Director
Glen Abbey Memorial
05.2018 - 03.2020
Business Owner
Made With Love Foods, LLC
01.2018 - 03.2020
Bachelor of Science - Social Sciences
Virginia Wesleyan College
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