Summary
Overview
Work History
Education
Skills
Timeline
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Thessalonians Julian Hardemann

Phoenix,Arizona

Summary

Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

McDonald's Restaurant
Phoenix, AZ
12.2022 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Supervised ongoing daily production phases.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Planned and write out schedule crew members for upcoming weeks

Personal Shopper

Walmart Stores,INC
10.2020 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Tracked substitutions and informed customers of changes.

Sales Executive

TBussienssSoultions
08.2019 - 10.2022
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Established and maintained positive relationships with vendors to determine product availability and quality.

Education

High School Diploma -

North Canyon High School
Phoenix, AZ
05.2023

Skills

  • Personal Interviews
  • Payment Processing
  • Delivery Procedures
  • Online Ordering Familiarity
  • Sales Expertise
  • Personal Shopping
  • Mobile Ordering Understanding

Timeline

Shift Supervisor

McDonald's Restaurant
12.2022 - Current

Personal Shopper

Walmart Stores,INC
10.2020 - Current

Sales Executive

TBussienssSoultions
08.2019 - 10.2022

High School Diploma -

North Canyon High School

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Thessalonians Julian Hardemann