Thi Nguyen
Omaha,NE
Summary
Hardworking employee with 8 years of experiences in professional nails technician. Years of being Vietnamese interpreter for family members creating creativity, passionate about customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Licensed Nail Technician
Nouveau Nails
Omaha, NE
11.2023 - Current
- Provided consultations to clients regarding the best nail care treatments for their needs.
- Designed custom nail art for special occasions using airbrushing techniques.
- Advised clients on appropriate colors and designs based on individual preferences.
- Provided product recommendations according to skin type, lifestyle, and budget.
- Communicated effectively with clients about any changes or delays in appointment times.
- Resolved customer complaints promptly and professionally when necessary.
- Upsold specials and bundled finger and toe-nail packages to increase personal profit.
- Improved treatment results and customer satisfaction by carefully examining clients' hands and completing pre-treatments.
Vietnamese Interpreter
Family Members
Omaha, NE
01.2015 - Current
- Provided interpretation services to assist in communication between Vietnamese-speaking clients and English-speaking staff.
- Interpreted conversations in real time during meetings, phone calls, video conferencing sessions.
- Developed strategies for bridging gaps between different language speakers in order to facilitate successful communication exchanges.
- Translated spoken words simultaneously orally or using hand signs, maintaining message content and style.
Nail Technician
Bali Nails Spa and Bar
Omaha, NE
11.2016 - 07.2023
- Maintained customer records for future reference.
- Conducted consultations with clients to determine their needs and preferences.
- Developed creative designs on nails using a variety of colors and materials.
- Ensured that safety protocols were followed during each service provided.
- Promoted additional services to existing clients in order to increase revenue.
- Responded promptly to customer inquiries and complaints.
- Performed administrative duties such as scheduling appointments and taking payments from customers.
- Provided excellent customer service through friendly interactions with clients.
Cashier
Walmart
Omaha, NE
01.2015 - 05.2015
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Ensured compliance with all safety regulations within the store environment.
- Maintained work area and kept cash drawer organized.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
Millard South High School
Omaha, NE05-2015
Some College (No Degree) -
Metro Community College
Omaha, NESkills
- Verbal and written communication
- Customer Education
- Problem-solving skills
- Product Upselling
- Time Management
- Service Promotion
- Team Collaboration
- Schedule Maintenance
- Customer Service
- Creative design
- Vietnamese fluency
- Customer Assistance
Languages
Vietnamese
Full Professional
Timeline
Licensed Nail Technician
Nouveau Nails
11.2023 - Current
Nail Technician
Bali Nails Spa and Bar
11.2016 - 07.2023
Vietnamese Interpreter
Family Members
01.2015 - Current
Cashier
Walmart
01.2015 - 05.2015
High School Diploma -
Millard South High School
Some College (No Degree) -
Metro Community College
Similar Profiles
Rokhayatou SYLLA TIMERARokhayatou SYLLA TIMERA
Cheffe de projet Renouvellement Urbain at EPT Paris terres d'Envol, Nouveau Programme National de Renouvellement Urbain (NPNRU)Cheffe de projet Renouvellement Urbain at EPT Paris terres d'Envol, Nouveau Programme National de Renouvellement Urbain (NPNRU)
Khadijah JokotolaKhadijah Jokotola
Account & Project Manager at Nouveau Elevator IndustriesAccount & Project Manager at Nouveau Elevator Industries
Alyssa PropstAlyssa Propst
Assistant Manager at Bakery NouveauAssistant Manager at Bakery Nouveau
Abigail BoyleAbigail Boyle
Front Desk Supervisor at Northfield Park DistrictFront Desk Supervisor at Northfield Park District
Daniel UtterDaniel Utter
Assistant Program Director at CEDARS Youth ServicesAssistant Program Director at CEDARS Youth Services