THI NGUYEN
Weare,NH
Summary
Dedicated baker skilled in customer service, food safety, and organization. Proven ability to create appealing product displays while maintaining high cleanliness standards.
Experienced Baker with passion for creating delicious desserts, pastries and breads. Detail-oriented and works well in fast-paced environments. Skilled in using variety of baking tools and equipment.
Overview
11
11
years of professional experience
Work History
Baker
BJ's Wholesale
12.2025 - 04.2026
- Prepared various baked goods, ensuring quality and consistency in production.
- Operated baking equipment, adhering to safety protocols and operational standards.
- Assisted in inventory management, tracking ingredient usage for efficient stock control.
- Collaborated with team members to streamline baking processes and improve workflow efficiency.
- Maintained cleanliness of workstations, following sanitation guidelines to uphold product safety.
- Produced consistently high-quality baked goods for customers.
- Created appealing displays to showcase products in bakery.
- Resolved customer complaints with empathy and professionalism, maintaining positive bakery image.
- Maintained cleanliness and organization in baking area, meeting health and safety standards.
- Packaged finished products for sale.
- Decorated cakes, cupcakes and other pastries according to customer requests.
Self -employed
Mama Duck Whoopie Pie
03.2023 - 10.2025
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Identified issues, analyzed information, and provided solutions to problems.
- Delivered services to customer locations within specific timeframes.
- Provided professional services and support in a dynamic work environment.
- Developed and maintained courteous and effective working relationships.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
Baker
New York Bagel Company
05.2022 - 12.2022
- Operated ovens and mixers to produce high-quality bagels consistently.
- Followed recipes precisely to ensure product uniformity and quality standards.
- Assisted in inventory management, reducing waste through efficient stock rotation.
- Maintained cleanliness and organization of baking stations according to safety regulations.
- Trained new staff on baking techniques and equipment usage for optimal performance.
- Operated and maintained bakery equipment, including ovens and mixers.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Cleaned and maintained kitchen equipment and oven.
- Prepared dough for variety of pastries, cakes and breads.
- Packaged finished products for sale.
Tissue Culture Technician
Dalat Flower Biotech
08.2021 - 03.2022
- Operated laboratory equipment for plant tissue culture and propagation.
- Maintained accurate records of experimental data and cultivation processes.
- Assisted in developing protocols for plant growth optimization.
- Conducted routine quality checks to ensure compliance with safety standards.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Kitchen Manager
The Sky Over Dalat
11.2019 - 07.2021
- Supervised daily kitchen operations, ensuring compliance with health and safety regulations.
- Developed and implemented standard operating procedures to enhance food preparation efficiency.
- Trained and mentored kitchen staff, fostering a collaborative team environment.
- Coordinated inventory management, optimizing stock levels while minimizing waste.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
Manager
Tadashi Tattoo
03.2015 - 10.2019
- Oversaw daily operations, ensuring high-quality tattoo application and customer satisfaction.
- Developed training programs for new artists, enhancing skills and promoting consistency in techniques.
- Implemented inventory management systems, optimizing supply chain efficiency and reducing waste.
- Collaborated with marketing teams to design promotional materials, increasing brand visibility and client engagement.
- Mentored junior staff, fostering a culture of continuous learning and artistic growth within the studio.
- Analyzed customer feedback to refine service offerings, improving overall client retention rates.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma -
Nguyen Chi Thanh
VietnamSkills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Cleanliness standards
- Adaptive and creative
- Time management
- Product presentation
- Cake decorating
- Multitasking
- Organizational skills
- Cake and pastry decoration
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Baker
BJ's Wholesale
12.2025 - 04.2026
Self -employed
Mama Duck Whoopie Pie
03.2023 - 10.2025
Baker
New York Bagel Company
05.2022 - 12.2022
Tissue Culture Technician
Dalat Flower Biotech
08.2021 - 03.2022
Kitchen Manager
The Sky Over Dalat
11.2019 - 07.2021
Manager
Tadashi Tattoo
03.2015 - 10.2019
High School Diploma -
Nguyen Chi Thanh