Thi-Thien Huynh
Houston,TX
Summary
Dynamic and results-oriented professional with a diverse background in healthcare and customer service. Excelled in patient care and health promotion at Family & Geriatric Mobile Physicians, PLLC., showcasing strong analytical skills and problem-solving abilities. Proven track record in improving client relations and community engagement, adept at multitasking and prioritizing tasks efficiently. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
3
3
years of professional experience
Work History
Receptionist
Microblading-Lash
08.2021 - Current
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Food Bank Volunteer
Houston Food Bank
09.2024 - 09.2024
- Prepared and packaged boxes during box assembly line phase.
- Collaborated with fellow volunteers to deliver punctual, friendly service.
- Packaged up nonperishable food items for food bank visitors.
- Kept warehouses and preparation areas clean and orderly to limit workplace risk.
Clinical Shadower
Family & Geriatric Mobile Physicians, PLLC.
06.2022 - 07.2022
- Evaluated patient histories, complaints, and current symptoms.
- Reviewed patient records, medications and immunization statuses.
- Checked in more than 30 patients each day in a dynamic setting.
- Collected, recorded and maintained patient information, medical history and examination results.
- Trained and supervised medical students and subordinate staff in using medical equipment and software.
- Documented and discussed historical medical information, recent symptoms and current complaints at each visit to maintain comprehensive records.
Education
Bachelor of Science - Biochemistry-Molecular Biology
Houston Christian University
7502 Fondren Rd, Houston, TX 7707412.2025
Skills
- Patient Care
- Health Promotion
- Disease Prevention
- Clinical Research
- Analytical Skills
- Family therapy
- Problem-solving abilities
- Task Prioritization
- Technical Support
- Bookkeeping
- File Management
- Customer and client relations
- Community Relations
- Sorting and Categorizing
- Food Service
Hobbies
- Martial Arts (i.e. Boxing, Kickboxing, Wrestling, MMA)
- Exercise (i.e. Weightlifting, Calisthenics)
- Singing
- Voice over
Timeline
Food Bank Volunteer
Houston Food Bank
09.2024 - 09.2024
Clinical Shadower
Family & Geriatric Mobile Physicians, PLLC.
06.2022 - 07.2022
Receptionist
Microblading-Lash
08.2021 - Current
Bachelor of Science - Biochemistry-Molecular Biology
Houston Christian University
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