Thiago Kevin Gloria De Souza
Davenport,FL
Summary
Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes. Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
8
8
years of professional experience
Work History
Independent Insurance Adjuster
State Farm
04.2022 - 11.2022
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Answered customer questions regarding deductibles.
- Prepared summaries of damage, payments and policy coverage.
- Answered questions posed by insured and attorneys.
Independent Insurance Adjuster
State Farm
10.2021 - 03.2022
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Answered customer questions regarding deductibles.
- Prepared summaries of damage, payments and policy coverage.
Independent Insurance Adjuster
State Farm
08.2021 - 10.2021
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Answered customer questions regarding deductibles.
- Prepared summaries of damage, payments and policy coverage.
- Answered questions posed by insured and attorneys.
Independent Insurance Adjuster
State Farm
01.2021 - 08.2021
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Answered customer questions regarding deductibles.
- Prepared summaries of damage, payments and policy coverage.
- Answered questions posed by insured and attorneys.
Independent Insurance Adjuster
State Farm
04.2020 - 12.2020
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Answered customer questions regarding deductibles.
Independent Adjuster
State Farm
12.2019 - 04.2020
- Property/ Commercial/ Residential/ Renters/ Wind/Water/Hail/ 2 story steep).
- Traveled to on-site locations of loss on scheduled or sudden notice, addressing phone-recorded statements, securing photos and measurements and documenting scope of property damage.
- Kept electronic claim files properly documented with accurate, clear and timely information and reports reflecting adjustment activities and substantiating any payments made.
Independent Insurance Adjuster
State Farm
02.2019 - 11.2019
- ( Property/ Commercial/ Residential/ Renters/ Wind/ Snow/ Freeze/ Water/ BUSD/ Hail/ Collapse/ Fire/ 2 story steep)
- Verified insurance claims and determined fair amount for settlement.
- Examined claims forms and other records to determine insurance coverage.
Independent Insurance Adjuster
State Farm
06.2017 - 07.2019
- ( Property/ Commercial/ Residential/ Renters/ Wind/ Hail/ 2 story steep)
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
Independent Insurance Adjuster
State Farm
02.2018 - 12.2018
- ( Property/ Commercial/ Residential/ Renters/ Wind/ Snow/ Freeze/ Water/ BUSD/ Hail/ Collapse/ Fire/ 2 story steep)
- Verified insurance claims and determined fair amount for settlement.
- Examined claims forms and other records to determine insurance coverage.
Independent Insurance Adjuster
State Farm
01.2018 - 02.2018
- ( Property/ Commercial/ Residential/ Renters/ Wind/ Snow/ Freeze/ Water BUSD/ 2 story steep)
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
Independent Insurance Adjuster
State Farm
07.2017 - 12.2017
- ( Property/ Commercial/ Residential/ Renters/ Wind/ Hail/ Busd/ Water/ 2 story steep)
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
Independent Insurance Adjuster
State Farm
01.2017 - 06.2017
- For hail Event - May, ( Property/ Commercial/ Residential/ Renters/ Wind/ Hail/ 2 story steep)
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
Independent Insurance Adjuster
State Farm
01.2017 - 03.2017
- (Property/ Residential/ Commercial/ Renter/ Busd/ Water/ Wind/ 2 story steep)
- State Farm in Las vegas, NV for wind event -April 03,2017 Through May 11, 2017 ( Property/ Commercial/ Residential/ Renters/ Wind/ 2 story steep)
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
Independent Insurance Adjuster
State farm
10.2016 - 12.2016
- (Property/ commercial/ Residential/ Hail)
- In Los Angeles for Rain event - January, in Lake Charles for hurricane Laura clean up-, Property/ Commercial/ Residential/ Renters/ Wind/Water/Hail/ 2 story steep/ desk review/ reconciliation).
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
Independent Insurance Adjuster
State Farm
10.2016 - 11.2016
- In Pooler, (Property/ Wind/ 2 story steep/ Residential/ Commercial)
- State farm in office for Hail reconciliation unit
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
Education
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Spanish River High School
2006
Skills
- Legal Documentation
- Critical Thinking
- Corporate Policies and Procedures
- Legal Proceedings Knowledge
- Property Claims
- Insurance Fraud Expertise
- Insurance Policy Coverage Knowledge
- Active Listening
- Reading Comprehension
- Settlement Negotiation
- Damage Investigation
- Asbestos Claims
- Hail and Wind Damage Assessment
Accomplishments
- State Farm - Policy & Estimatics - Alias EWZJ
- USAA
- All state Certified
- Rope & Harness
- Xactimate - proficient
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Independent Insurance Adjuster
State Farm
04.2022 - 11.2022
Independent Insurance Adjuster
State Farm
10.2021 - 03.2022
Independent Insurance Adjuster
State Farm
08.2021 - 10.2021
Independent Insurance Adjuster
State Farm
01.2021 - 08.2021
Independent Insurance Adjuster
State Farm
04.2020 - 12.2020
Independent Adjuster
State Farm
12.2019 - 04.2020
Independent Insurance Adjuster
State Farm
02.2019 - 11.2019
Independent Insurance Adjuster
State Farm
02.2018 - 12.2018
Independent Insurance Adjuster
State Farm
01.2018 - 02.2018
Independent Insurance Adjuster
State Farm
07.2017 - 12.2017
Independent Insurance Adjuster
State Farm
06.2017 - 07.2019
Independent Insurance Adjuster
State Farm
01.2017 - 06.2017
Independent Insurance Adjuster
State Farm
01.2017 - 03.2017
Independent Insurance Adjuster
State Farm
10.2016 - 11.2016
Independent Insurance Adjuster
State farm
10.2016 - 12.2016
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Spanish River High School
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