Kyle King
Bettendorf,IA
Summary
Highly adaptable and driven professional with 10 years of proven experience in investigating and resolving complex insurance claims under challenging conditions. My ability to coordinate large-scale logistics and manage teams in a warehouse setting demonstrates a consistent capacity for efficient, results-driven leadership, while my time as a head server at multiple restaurants emphasized customer satisfaction, ensuring a high-quality experience, and training new members of our staff. I am eager to leverage my versatile experience in project management, team coordination, and customer-focused problem-solving into a new career.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Independent Insurance Adjuster
E. A. Renfroe
Edwardsville, IL
03.2025 - 04.2025
- State Farm assignment handling wind and hail claims in the greater St. Louis area in Illinois for residential properties.
- Conducted on-site inspections of residential homes to assess and document damages, prepared estimates for covered repairs, communicated with policyholders to provide updates on their claims, communicated with policyholders' contractors and/or public adjusters to resolve any discrepancies in our assessment of covered damages, communicated with agents about every claim, and settled claims with policyholders.
Independent Insurance Adjuster
E. A. Renfroe
Houma, LA
11.2021 - 09.2023
- State Farm assignment handling catastrophic litigation claims due to approximately 10 named hurricanes and tropical storms that impacted the state of Louisiana for residential properties.
- Managed complex claims with overlapping damages from as many as fived named storms at one loss location, reviewed all file notes and documents and provided updated reports on each claim, communicated with plaintiff and defense counsels, acted as liaison to defense counsel, attended mediations, provided timely responses to all legal documents received according to Louisiana laws and regulations, and engaged in settlement conferences and negotiations with opposing counsel to achieve cost-effect and timely resolutions.
Independent Insurance Adjuster
The Best Claims Solutions
, IL
04.2021 - 08.2021
- State Farm assignment handling remote, catastrophic wind and hail claims in the greater St. Louis area, greater Chicago area, and greater Moline area in the state of Illinois for residential and commercial properties.
- Conducted on-site inspections of residential homes to assess and document damages, prepared estimates for covered repairs, communicated with policyholders to provide updates on their claims, communicated with policyholders' contractors and/or public adjusters to resolve any discrepancies in our assessment of covered damages, communicated with agents about every claim, assigned third-party structural engineers to determine complex causes of loss, communicated with structural engineers to discuss their reports in detail to determine coverage, and settled claims with policyholders.
Independent Insurance Adjuster
The Best Claims Solutions
Pittsburgh, Pennsylvania
08.2019 - 11.2019
- State Farm assignment handling catastrophic wind and hail claims for residential and commercial properties.
- Conducted on-site inspections of residential homes to assess and document damages, prepared estimates for covered repairs, communicated with policyholders to provide updates on their claims, communicated with policyholders' contractors and/or public adjusters to resolve any discrepancies in our assessment of covered damages, communicated with agents about every claim, and settled claims with policyholders.
Independent Insurance Adjuster
The Best Claims Solutions
Columbia, MD
08.2018 - 11.2018
- State Farm assignment handling wind and sewer and drain backup claims for residential properties.
- Conducted on-site inspections of residential homes to assess and document damages, prepared estimates for covered repairs, communicated with policyholders to provide updates on their claims, communicated with policyholders' contractors and/or public adjusters to resolve any discrepancies in our assessment of covered damages, communicated with agents about every claim, assigned third-party structural engineers to determine complex causes of loss, communicated with structural engineers to discuss their reports in detail to determine coverage, and settled claims with policyholders.
Independent Insurance Adjuster
E. A. Renfroe
Santa Rosa, CA
11.2017 - 12.2017
- State Farm assignment handling smoke and wildfire claims, including total loss, for residential properties.
- Conducted on-site inspections of residential homes to assess and document damages, prepared estimates for covered repairs, communicated with policyholders to provide updates on their claims, communicated with policyholders' contractors and/or public adjusters to resolve any discrepancies in our assessment of covered damages, communicated with agents about every claim, assigned third-party structural engineers to determine complex causes of loss, communicated with structural engineers to discuss their reports in detail to determine coverage, and settled claims with policyholders.
Independent Insurance Adjuster
E. A. Renfroe
Columbus, GA
09.2017 - 11.2017
- State Farm assignment handling wind claims due to Hurricane Maria for residential properties.
- Conducted on-site inspections of residential homes to assess and document damages, prepared estimates for covered repairs, communicated with policyholders to provide updates on their claims, communicated with policyholders' contractors and/or public adjusters to resolve any discrepancies in our assessment of covered damages, communicated with agents about every claim, assigned third-party structural engineers to determine complex causes of loss, communicated with structural engineers to discuss their reports in detail to determine coverage, and settled claims with policyholders.
Independent Insurance Adjuster
E. A. Renfroe
Houston, Texas
08.2017 - 09.2017
- State Farm assignment handling flood and wind claims due to Hurricane Harvey for residential properties.
- Conducted on-site inspections of residential homes to assess and document damages, prepared estimates for covered repairs, communicated with policyholders to provide updates on their claims, communicated with policyholders' contractors and/or public adjusters to resolve any discrepancies in our assessment of covered damages, communicated with agents about every claim, assigned third-party structural engineers to determine complex causes of loss, communicated with structural engineers to discuss their reports in detail to determine coverage, and settled claims with policyholders.
Independent Insurance Adjuster
E. A Renfroe
Denver, Colorado
04.2017 - 06.2017
- State Farm assignment handling catastrophic wind and hail claims in the greater Denver area for residential properties.
- Conducted on-site inspections of residential homes to assess and document damages, prepared estimates for covered repairs, communicated with policyholders to provide updates on their claims, communicated with policyholders' contractors and/or public adjusters to resolve any discrepancies in our assessment of covered damages, communicated with agents about every claim, assigned third-party structural engineers to determine complex causes of loss, communicated with structural engineers to discuss their reports in detail to determine coverage, and settled claims with policyholders.
Independent Insurance Adjuster
E. A. Renfroe
Detroit, MI
02.2017 - 03.2017
- State Farm assignment handling remote, catastrophic wind claims across southern Michigan for residential properties.
- Conducted on-site inspections of residential homes to assess and document damages, prepared estimates for covered repairs, communicated with policyholders to provide updates on their claims, communicated with policyholders' contractors and/or public adjusters to resolve any discrepancies in our assessment of covered damages, communicated with agents about every claim, and settled claims with policyholders.
Independent Insurance Adjuster
Worley Claims Services
Dallas, Texas
08.2016 - 11.2016
- Allstate office assignment handling total loss auto claims.
- Assessed the repair versus replace method to determine if vehicles were a total loss, wrote repair estimates, communicated with repair shops regarding discrepancies in our damage estimates, communicated with salvage yards and policyholders to discuss salvage value, and settled claims with policyholders.
Independent Insurance Adjuster
Worley Claims Services
Frederick, Maryland
06.2016 - 08.2016
- State Farm office assignment handling total loss auto claims.
- Assessed the repair versus replace method to determine if vehicles were a total loss, completed repair estimates, communicated with repair shops regarding discrepancies in our damage estimates, communicated with salvage yards and policyholders to discuss salvage value, and settled claims with policyholders.
Independent Insurance Adjuster
Worley Claims Services
San Antonio, Texas
04.2016 - 05.2016
- State Farm assignment handling catastrophic wind and hail claims for residential properties.
- Conducted on-site inspections of residential homes to assess and document damages, prepared estimates for covered repairs, communicated with policyholders to provide updates on their claims, communicated with policyholders' contractors and/or public adjusters to resolve any discrepancies in our assessment of covered damages, communicated with agents about every claim, and settled claims with policyholders.
Independent Insurance Adjuster
Worley Claims Services
Greenville, South Carolina
03.2016 - 04.2016
- State Farm training to handle two-story, steep, and rope-and-harness property claims.
- Conducted inspections with a trainer on wind and hail claims for residential properties.
Education
Bachelor of Science - Multinational Business
Nicholls State University
Thibodaux, LA05-2013
Skills
- Management and coordination
- Analytically inclined
- Multitasking
- Team-oriented
- Attention to detail
- Time management
- Empathy and active listening
- Building trust and rapport with customers
- Conflict resolution
- Organized
- Constant learner
- Legal compliance
Additional Work Experience
Warehouse Manager - Galliano Marine Services - Cutoff, Louisiana
- Managed the inventory and crew changes of approximately 150 offshore vessels operating in the Gulf of America
- Managed approximately 15 warehouse employees
- Managed all incoming and outgoing supply shipments
- Communicated with our vendors to resolve any issues
Head Server - Copeland's of New Orleans and Peppers Pizzeria of Houma - Houma, LA
- Train new staff members
- Managed the duties of other servers
- Optimized high-volume operations
- De-escalated customer issues and ensured a high quality experience
Certification
- Insurance adjuster licenses for Louisiana, Michigan, Minnesota, Texas, and Florida
- State Farm certifications for auto and property claims
Timeline
Independent Insurance Adjuster
E. A. Renfroe
03.2025 - 04.2025
Independent Insurance Adjuster
E. A. Renfroe
11.2021 - 09.2023
Independent Insurance Adjuster
The Best Claims Solutions
04.2021 - 08.2021
Independent Insurance Adjuster
The Best Claims Solutions
08.2019 - 11.2019
Independent Insurance Adjuster
The Best Claims Solutions
08.2018 - 11.2018
Independent Insurance Adjuster
E. A. Renfroe
11.2017 - 12.2017
Independent Insurance Adjuster
E. A. Renfroe
09.2017 - 11.2017
Independent Insurance Adjuster
E. A. Renfroe
08.2017 - 09.2017
Independent Insurance Adjuster
E. A Renfroe
04.2017 - 06.2017
Independent Insurance Adjuster
E. A. Renfroe
02.2017 - 03.2017
Independent Insurance Adjuster
Worley Claims Services
08.2016 - 11.2016
Independent Insurance Adjuster
Worley Claims Services
06.2016 - 08.2016
Independent Insurance Adjuster
Worley Claims Services
04.2016 - 05.2016
Independent Insurance Adjuster
Worley Claims Services
03.2016 - 04.2016
Bachelor of Science - Multinational Business
Nicholls State University