Thialynn D Jimenez
Fort Eustis,VA
Summary
Confident individual with exceptional organizational skills, capable of multitasking and building strong relationships. Proficient in prioritizing conflicting needs and thriving in collaborative environments.
Overview
7
7
years of professional experience
Work History
Mail Handler
UPS
12.2018 - 03.2019
- Improved mail processing efficiency by sorting and organizing incoming and outgoing mail accurately and promptly.
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
- Maximized workplace safety with proper handling techniques for heavy or oversized packages.
- Minimized errors in mail distribution, carefully examining labels and barcodes to ensure accurate routing.
Retail Banker
Woodforest National Bank
08.2016 - 01.2018
- Increased customer satisfaction by providing personalized banking solutions and exceptional customer service.
- Streamlined account opening processes for improved efficiency and a better client experience.
- Worked with team to meet sales targets, and cross-sold financial products to boost revenue.
- Improved teller accuracy by conducting regular audits and emphasizing the importance of attention to detail.
Sales Associate
Victoria's Secret & PINK
03.2016 - 08.2016
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Store Clerk
Speedway Gas Station
03.2012 - 01.2013
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
- Streamlined store operations for optimal efficiency by maintaining a clean, well-organized, and adequately stocked sales floor.
- Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.
- Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
- Assisted with inventory management to ensure accurate stock levels and reduced shrinkage through regular product counts and monitoring for theft.
Education
High School Diploma -
Red Mesa High School
Teec Nos Pos, AZCertification - Medical Records
University of Phoenix
Phoenix10.2023
Skills
- Customer Needs Assessment
- Order Processing
- Multi-Tasking Strength
- Flexible Schedule
- Cash Handling Accuracy
- Teamwork and Collaboration
- Verbal/Written Communication
- Relationship Building
- Safety and Cleanliness Standards
- Reliable and Responsible
- Stocking and Receiving
- Policy and Procedure Adherence
- Retail Store Operations
- Problem-Solving Skills
- Sales strategies
Timeline
Mail Handler
UPS
12.2018 - 03.2019
Retail Banker
Woodforest National Bank
08.2016 - 01.2018
Sales Associate
Victoria's Secret & PINK
03.2016 - 08.2016
Store Clerk
Speedway Gas Station
03.2012 - 01.2013
High School Diploma -
Red Mesa High School
Certification - Medical Records
University of Phoenix
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