Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
Work History
Plumber/Handyman Helper
Kilgore Industries, LP
Grapevine
03.2025 - 05.2025
Installed and repaired water supply lines, waste disposal systems, and related appliances.
Prepared project bids and gathered parts, labor and equipment needed for projects.
Used power tools to create assemblies and sub-assemblies.
Followed relevant codes, regulations, and safety techniques.
Installed and extended underground storm, sanitation, and water piping systems to connect fixtures and plumbing.
Cut and beveled piping using cutting torches, saws and threading machines.
Cut and fit pipes to established measurements.
Door-to-Door Sales Representative
EcoShield Pest Solutions
Farmers Branch
06.2023 - 09.2024
Explained services and prices to customers, teaching them the functionality of the products and building value around the service.
Collaborated and trained with other members of the sales team to reach goals.
Resolved any customer complaints or issues promptly and professionally.
Stayed up to date on service specs and prices to accurately describe services.
Maintained up-to-date knowledge on new products and services available for sale.
Convinced clients to purchase services by following persuasive tactics and scripts.
Assessed customer needs through detailed questioning, and presented services to fill those requirements.
Attended daily team meetings to discuss sales strategies and targets.