Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thian Van Tonder

Odessa

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

2
2
years of professional experience

Work History

Plumber/Handyman Helper

Kilgore Industries, LP
Grapevine
03.2025 - 05.2025
  • Installed and repaired water supply lines, waste disposal systems, and related appliances.
  • Prepared project bids and gathered parts, labor and equipment needed for projects.
  • Used power tools to create assemblies and sub-assemblies.
  • Followed relevant codes, regulations, and safety techniques.
  • Installed and extended underground storm, sanitation, and water piping systems to connect fixtures and plumbing.
  • Cut and beveled piping using cutting torches, saws and threading machines.
  • Cut and fit pipes to established measurements.

Door-to-Door Sales Representative

EcoShield Pest Solutions
Farmers Branch
06.2023 - 09.2024
  • Explained services and prices to customers, teaching them the functionality of the products and building value around the service.
  • Collaborated and trained with other members of the sales team to reach goals.
  • Resolved any customer complaints or issues promptly and professionally.
  • Stayed up to date on service specs and prices to accurately describe services.
  • Maintained up-to-date knowledge on new products and services available for sale.
  • Convinced clients to purchase services by following persuasive tactics and scripts.
  • Assessed customer needs through detailed questioning, and presented services to fill those requirements.
  • Attended daily team meetings to discuss sales strategies and targets.

Education

High School Diploma -

Boyd High School
Boyd, TX
05-2023

Skills

  • Building rapport
  • Product knowledge
  • Sales strategies
  • Objection handling
  • Persuasion techniques
  • Territory management
  • Customer service
  • Question Based Selling
  • Sales Cycle
  • Sales Road Map
  • Script Memorizing

Timeline

Plumber/Handyman Helper

Kilgore Industries, LP
03.2025 - 05.2025

Door-to-Door Sales Representative

EcoShield Pest Solutions
06.2023 - 09.2024

High School Diploma -

Boyd High School