Thi Chu Son
Modesto,CA
Summary
Proactive Service Team Member with expertise in customer service, teamwork, and cash handling. Maintains cleanliness and compliance with health and safety standards in fast-paced environments. Delivers exceptional support to customers and team members, ensuring a positive experience. Reliable and motivated in addressing customer inquiries and challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Team Member/Cashier/Counter Help
Panda Express
Modesto
01.2010 - 02.2015
- Delivered exceptional customer service in fast-paced restaurant to enhance guest experience.
- Supported team members in food preparation and order assembly to ensure timely service.
- Maintained cleanliness and organization of dining area and kitchen.
- Processed cash register transactions with accuracy and efficiency to maintain operational flow.
Retail Sales Associate
Forever21
Modesto, California
03.2011 - 05.2012
- Delivered exceptional customer service to create positive and memorable shopping experiences.
- Guided customers in product selection and addressed inquiries to enhance satisfaction.
- Collaborated with team members to achieve store goals consistently.
- Ensured store cleanliness and organized merchandise displays to promote a welcoming environment.
Education
High School Diploma -
Modesto High School
Modesto, CA01-2010
Some College (No Degree) - Professional Massage Therapist
National Holistic Institute
Modesto, CASkills
- Cash handling
- Point of sale
- Food safety
- Health and safety compliance
- Customer service
- Teamwork and collaboration
- Effective communication
- Patience and composure
- Strong work ethic
Languages
English
Professional
Certification
- Professional Massage Therapist
Timeline
Retail Sales Associate
Forever21
03.2011 - 05.2012
Service Team Member/Cashier/Counter Help
Panda Express
01.2010 - 02.2015
High School Diploma -
Modesto High School
Some College (No Degree) - Professional Massage Therapist
National Holistic Institute