Thierno Diallo
Indianapolis,IN
Summary
Skilled Armed Security Officer with knowledge of prevention strategies, investigative techniques and detainment procedures. Bringing superior work ethic and skills in observation. Looking to offer [Number] years of experience to [Company] to obtain permanent position. Consistently reduced vandalism and theft incidents on company property. Demonstrated skill in conducting checks of personnel, visitors, shipments, belongings and vehicles. Vigilant and level-headed with excellent situational awareness. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Allied Universal Security Services
Indianapolis, IN
08.2022 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Completed full building and grounds patrols every 1h to spot and investigate concerns.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Monitored and authorized entrance and departure of visitors and employees to guard against theft and maintain security of premises.
- Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
- Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
Armed Security Officer
Watchmen Security Services
Indianapolis, IN
03.2022 - 08.2022
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Completed full building and grounds patrols every 1h to spot and investigate concerns.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
- Maintained proficiency in use of assigned protective equipment, weapons and restraint devices
Uber Partner
Uber Driver
Indianapolis, IN
03.2022 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Helped passengers with luggage, collected fares and politely answered questions.
- Assisted elderly and disabled passengers entering and exiting .
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents
Explosive Detection Canine Handler
K2 Solution
Indianapolis, IN
09.2021 - 03.2022
- Responded quickly to suspected bomb threats and evacuated buildings to search for explosive devices.
- Partnered with trained Explosive Detection Canine partner to conduct searches at assigned client sites.
- Maintained and trained assigned canine in accordance with canine care and training protocol.
- Scheduled veterinary visits, physicals, vaccinations and emergency medical needs to keep canine healthy, safe and well-maintained.
- Maintained compliance requirements, work instructions and program procedures to promote safety.
- Participated in regular and required canine team training exercises and events to keep canine proficient and monitor increased proficiency.
- Maintained and trained assigned canine in accordance with canine care and training protocol
- Successfully maintained clean, valid driver's license and access to reliable transportation
Food Delivery Driver
DoorDash
Indianapolis, IN
08.2020 - 07.2021
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
- Developed and maintained professional relations between customer, store personnel and company.
- Stayed in constant communication with dispatching team to quickly respond to delivery updates.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Immediately addressed problems with customers to promote speedy resolution.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Kept delivery vehicle clean and neat to maintain company's professional reputation
- Completed on-time deliveries by choosing best and most efficient routes
Armed Security Officer
Helix TCS
Denver, CO
02.2019 - 08.2020
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
Dispatcher
ABM Aviation
Denver, CO
08.2017 - 02.2019
- Directed dispatching, routing and tracking of [Number] fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over [Number] daily calls.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Increased area coverage by [Number]% through effective scheduling and detailed location monitoring.
Security Guard
Us Securtiy Associates
Denver, CO
02.2017 - 08.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Secured personal and company goods against robbery, vandalism and illegal entry.
Wheelchair Agent
Prospect Air Service
Denver, CO
01.2017 - 06.2017
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Liaised with airline agents to check-in passengers, change tickets, rebook itineraries and fulfill special requests.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Located and read airport monitors to determine arrival and departure information.
- Escorted handicapped passengers from terminal to aircraft.
Taxi Driver
United Car Service
Brooklyn , NY
03.2013 - 12.2016
- Arrived on time to customer appointments.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Stored passenger luggage and personal items with care for safety and security.
- Provided mobility to assistance to disabled passengers.
- Maintained vehicle cleanliness to maximize passenger satisfaction.
- Calculated rides costs, received money and returned change.
- Checked in with dispatch to determine schedule and planned pickups.
- Followed road rules to protect passengers and prevent accidents.
- Minimized mechanical issues by adhering to vehicle maintenance schedule.
Store Associate
VIM Clothing
Brooklyn , NY
04.2011 - 03.2013
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Informed customers of current store promotions to encourage additional sales purchases.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
High School Diploma -
Yacine Diallo
Guinea07.2008
Skills
- Basic First Aid
- Asset Protection
- Team Player
- Safety and Security
- CPR Certified
- CCTV Monitoring
- Assigned Site Patrol
- Weapons Protection
Certification
EXPLOSIVE DETECTION CANINE HANDLER COURSE
Timeline
Armed Security Officer
Allied Universal Security Services
08.2022 - Current
Armed Security Officer
Watchmen Security Services
03.2022 - 08.2022
Uber Partner
Uber Driver
03.2022 - Current
Explosive Detection Canine Handler
K2 Solution
09.2021 - 03.2022
Food Delivery Driver
DoorDash
08.2020 - 07.2021
Armed Security Officer
Helix TCS
02.2019 - 08.2020
Dispatcher
ABM Aviation
08.2017 - 02.2019
Security Guard
Us Securtiy Associates
02.2017 - 08.2017
Wheelchair Agent
Prospect Air Service
01.2017 - 06.2017
Taxi Driver
United Car Service
03.2013 - 12.2016
Store Associate
VIM Clothing
04.2011 - 03.2013
High School Diploma -
Yacine Diallo
Similar Profiles
Majid YousafMajid Yousaf
Screening Officer at Allied Universal Security Services & Paladin Airport Security ServicesScreening Officer at Allied Universal Security Services & Paladin Airport Security Services
Jose Fernando DiazJose Fernando Diaz
GSOC Operator at Vistra Security for Allied Universal Security ServicesGSOC Operator at Vistra Security for Allied Universal Security Services
Tracy ApplewhiteTracy Applewhite
Supervisor Doorman at Allied Universal Security Services/ Mfort SecuritySupervisor Doorman at Allied Universal Security Services/ Mfort Security
Sheila KuperSheila Kuper
Site Security Manager at Allied Universal Security ServicesSite Security Manager at Allied Universal Security Services
SHERMAN ALLEN IIISHERMAN ALLEN III
Parts Sales Coordinator at Model 1 Commercial Vehicles, Inc.Parts Sales Coordinator at Model 1 Commercial Vehicles, Inc.