Thierno Diallo
Philadelphia,PA
Summary
Seasoned financial manager with broad experience in budgeting, forecasting, and strategic planning. Skilled in optimizing financial processes and leading teams to exceed corporate goals through innovative strategies and efficient resource allocation. Proven track record of enhancing operational efficiency and financial health within diverse organizations. Demonstrated ability to analyze complex financial data and recommend actionable solutions that drive growth and profitability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Full Time Truck Driver
Knight Transportation
, Pennsylvania
09.2023 - Current
- Safely operated commercial vehicles according to federal and state regulations, maintaining a clean driving record and achieving zero accidents
- Conducted thorough pre-trip and post-trip inspections, ensuring vehicle safety and compliance with DOT regulations
- Optimized delivery routes and managed cargo, ensuring timely and accurate deliveries while securing loads to prevent damage
Handyman
Handy For Pros
01.2021 - Current
- Fixed a wide range of issues, including painting, assembly, installation, electrical, plumbing, wall repairs, doors, ceilings, tiling, and remodeling
- Diagnosed and resolved various repair problems in residential and commercial properties efficiently
- Managed tools and materials, ensuring organized workflows and timely project completion
- Delivered excellent customer service by providing clear estimates and reliable solutions
Operator, Driver, Stower
Amazon
Philadelphia
07.2022 - 07.2023
- Efficiently operated warehouse equipment such as forklifts and pallet jacks, ensuring accurate and timely handling of inventory and adherence to safety protocols
- Managed inventory logistics by performing regular checks, organizing stock in the warehouse, and accurately labeling and sorting items to optimize storage and retrieval processes
- Streamlined order fulfillment processes by accurately picking, packing, and stowing products, reducing order processing times and contributing to improved warehouse efficiency
Sales Representative
Spectrum
Manhattan
01.2022 - 05.2022
- As a Sales Representative at Spectrum, I pitched and sold various telecommunications products, including phones, internet, and TV services
- My role involved engaging with customers to understand their needs, presenting tailored solutions, and closing sales to meet and exceed targets
- At Spectrum, I excelled in engaging with potential customers by initiating contact, conducting thorough needs assessments, and providing detailed information about our phones, internet, and TV services
- I delivered compelling sales presentations, effectively highlighting product features, benefits, and promotions to meet customer needs
- By maintaining up-to-date knowledge of product specifications, pricing, and competitive offerings, I could effectively address inquiries and objections
- My strategic upselling and cross-selling techniques consistently allowed me to meet or exceed sales targets
- Throughout the sales process, I provided exceptional customer service, including post-sale support and follow-up, ensuring high levels of customer satisfaction and retention
Manager
McDonald's
Bronx
10.2017 - 07.2021
- Managed a team of crew members, including training new hires and overseeing their development, which enhanced overall crew performance and efficiency
- Successfully closed the store, ensuring all end-of-day procedures were followed, cash handling was accurate, and financial discrepancies were promptly addressed
- Enforced food safety procedures and standards, maintaining high-quality service and achieving full compliance during health inspections
- Supported the General Manager in daily operations and administrative tasks, including financial accounting and crew management, leading to smoother store operations and improved customer satisfaction
Education
Bachelor of arts - operation management and analysis
University Of Arizona Global Campus
Arizona05-2026
Digital Art AAS -
Bronx Community College
01.2021
High School - Minor in historical preservation
Bronx International High School
Bronx, NY01.2017
Skills
- Route Optimization
- Cargo Management
- Safety Compliance
- Inventory Control
- Order Fulfillment
- Client Relations
- Sales Strategy
- Equipment Operation
- Repairs & Maintenance
- Process Improvement
- Financial Management
- Customer Support
- Teamwork
- Customer service
- Interpersonal skills
- Microsoft Office
- Problem-solving skills
- Statistical Analysis
- Data Visualization
- Financial reports
- Performance monitoring
- Data inputting
- Financial compliance oversight
- Financial performance analysis
- Investment strategies
- Business valuation
- Business forecasting
Certification
- Data Analyst, Google: 2024, As a Data Analyst, I specialize in interpreting complex data sets to drive business decisions and strategies. My role involves data collection, cleansing, analysis, and visualization, with a focus on delivering actionable insights that support organizational goals.
- Food Safety Protection: New York City Department of Health and Mental Hygiene, 2021
- Business Intelligence Certificate: Comprehensive certification focusing on the application of business intelligence tools and techniques to drive data-informed decision-making. Developed proficiency in data visualization, SQL for data analysis, report building, and creating actionable insights. Demonstrated ability to design dashboards, automate data workflows, and implement strategies to enhance organizational efficiency and performance.
- Foundational Finance for Strategic Decision-Making: Developed a strong understanding of core financial principles to support strategic business decisions. Gained expertise in financial analysis, budgeting, forecasting, and evaluating investment opportunities. Acquired skills to interpret financial statements, assess risk, and apply financial insights to align organizational goals with long-term growth strategies.
Languages
English
Full Professional
French
Professional
Timeline
Full Time Truck Driver
Knight Transportation
09.2023 - Current
Operator, Driver, Stower
Amazon
07.2022 - 07.2023
Sales Representative
Spectrum
01.2022 - 05.2022
Handyman
Handy For Pros
01.2021 - Current
Manager
McDonald's
10.2017 - 07.2021
- Data Analyst, Google: 2024, As a Data Analyst, I specialize in interpreting complex data sets to drive business decisions and strategies. My role involves data collection, cleansing, analysis, and visualization, with a focus on delivering actionable insights that support organizational goals.
- Food Safety Protection: New York City Department of Health and Mental Hygiene, 2021
- Business Intelligence Certificate: Comprehensive certification focusing on the application of business intelligence tools and techniques to drive data-informed decision-making. Developed proficiency in data visualization, SQL for data analysis, report building, and creating actionable insights. Demonstrated ability to design dashboards, automate data workflows, and implement strategies to enhance organizational efficiency and performance.
- Foundational Finance for Strategic Decision-Making: Developed a strong understanding of core financial principles to support strategic business decisions. Gained expertise in financial analysis, budgeting, forecasting, and evaluating investment opportunities. Acquired skills to interpret financial statements, assess risk, and apply financial insights to align organizational goals with long-term growth strategies.
Bachelor of arts - operation management and analysis
University Of Arizona Global Campus
Digital Art AAS -
Bronx Community College
High School - Minor in historical preservation
Bronx International High School
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