Motivated Criminal Justice student with strong communication, leadership, and problem-solving skills. Experienced in teamwork, public interaction, and report writing through academic coursework and practical assignments related to law enforcement, juvenile justice, and cybercrime investigations. Seeking an opportunity to gain experience in public safety, corrections, law enforcement, or security services.
Overview
1
1
Certificate
15
15
years of professional experience
Work History
Residential Instructor
Easterseals New Hampshire
Manchester, NH
03.2023 - Current
Task:
- Help create a safe, supportive, and home-like environment for Children (8 to 22 yrs) with developmental disabilities and varying medical needs. Responsibilities included:
Supporting activities of daily living (ADLs), including personal care and medication administration
Light housekeeping, meal prep, and laundry
Accompanying individuals to appointments, activities, and community events
Following personalized care plans
Completing daily documentation on a computer or tablet
Participating in trainings such as conflict resolution and behavioral health safety
Provide first care according to Red Cross Procedures.
Facilitated daily living skills for residents, enhancing independence and personal development.
Implemented individualized care plans, adapting approaches to meet unique resident needs.
Monitored behavioral progress, providing constructive feedback to support growth and improvement.
Collaborated with multidisciplinary teams to ensure comprehensive care and effective communication.
Empowered residents by guiding them towards achieving personal goals while respecting their autonomy.
Developed strong relationships with residents by practicing active listening techniques and displaying empathy during interactions.
Maintained detailed records of residents'' progress, allowing for accurate evaluation and adjustment of care plans as needed.
Enhanced resident satisfaction by implementing personalized care plans and addressing individual needs.
Promoted a safe and nurturing environment by maintaining clean living spaces and monitoring health conditions.
Improved communication among staff members by conducting regular meetings and fostering open dialogue.
Implemented behavior management strategies when necessary, promoting a positive living atmosphere for all residents involved.
Offered guidance on healthy lifestyle choices, supporting physical wellness among residents.
Provided emotional support for residents experiencing personal challenges or adjusting to new circumstances.
Investigation Cell Counselor
South Kivu Government
Bukavu/Democratic Republic Of Congo
06.2019 - 10.2022
Conducted thorough investigations to gather evidence and support case outcomes.
Analyzed data to identify trends and potential areas of concern in investigations.
Collaborated with law enforcement agencies to facilitate information sharing and resource allocation.
Developed comprehensive reports detailing findings, recommendations, and next steps for cases.
Established strong rapport with witnesses and clients to encourage cooperation during investigations.
Implemented strategies to minimize risk exposure during potentially dangerous assignments, ensuring personal safety as well as that of colleagues involved in the investigation.
Promoted ethical conduct among peers by leading by example and actively discouraging any unethical practices.
Collaborated with law enforcement agencies, strengthening relationships and increasing information sharing.
Developed comprehensive reports detailing findings and recommendations, facilitating informed decision-making by clients.
Yard Supervisor
Katanga Border Post
Kasumbalesa Border/Democratic Republic Of Congo
11.2011 - 03.2015
Supervised daily yard operations to ensure efficient workflow and safety compliance.
Coordinated loading and unloading of cargo, optimizing space utilization in yard areas.
Trained and mentored new staff on operational procedures and safety protocols.
Implemented inventory management practices to maintain accurate stock levels.
Monitored equipment performance, identifying maintenance needs to minimize downtime.
Developed and enforced safety guidelines, resulting in improved workplace safety culture.
Conducted regular inspections of yard operations to ensure adherence to regulatory standards.
Managed daily operations, coordinating staff schedules and allocating resources to ensure timely completion of tasks.
Optimized space utilization in the yard through careful planning of storage areas and efficient use of available resources.
Conducted regular performance evaluations for staff members, offering constructive feedback for continuous development.
Developed strong relationships with vendors, negotiating favorable terms for supplies and equipment purchases.
Reduced workplace accidents with consistent enforcement of safety guidelines and conducting routine inspections.
Addressed any conflicts or disputes among team members promptly, maintaining harmony within the workplace while ensuring swift resolution of issues.
Education
Bachelor’s Degree - Criminal Justice
Post University
Waterbury, CT
08-2027
Bachelor of Science - Medical Biology
Evamgelic University of Africa
Bukavu/South Kivu
08-2008
Skills
Report Writing and Documentation
Critical Thinking and Problem Solving
Communication and Interpersonal Skills
Conflict Resolution
Team Collaboration
Microsoft Word, PowerPoint, and Excel
Research and Analysis
Time Management
Accomplishments
Dean’s List Summer/Fall 2025
Strong academic performance in Criminal Justice coursework
Participated in class projects involving law enforcement scenarios and investigations