THIERRY KENFACK
Revere,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Security Officer
Securitas Security Services
05.2021 - 05.2024
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Trained new Security Officers in company policies, ensuring consistent knowledge across team and adherence to established procedures.
Concierge
Concierge Service Ink
12.2020 - 08.2022
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Security Officer
G4S Secure Solutions
03.2017 - 05.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Education
Salem Tech Institution Building Property Managment
Boston, MALYCEE D'AKONOLINGA
CameroonSkills
- Detail Oriented
- Problem analysis, problem solving
- Team leadership
- Negotiation and sales skills
- Adaptable and eger to leran new skills
CPR Certified
It's an emergency procedure performed when someone's heart stop beating or they they stop breathing
Additional Information
Language spoken: English and French
Languages
French
Full Professional
English
Full Professional
Timeline
Security Officer
Securitas Security Services
05.2021 - 05.2024
Concierge
Concierge Service Ink
12.2020 - 08.2022
Security Officer
G4S Secure Solutions
03.2017 - 05.2021
Salem Tech Institution Building Property Managment
LYCEE D'AKONOLINGA
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