Thiessen Burch
Lago Vista,TX
Summary
As a determined post-graduate student, I consistently strive for academic excellence. Moreover, I am committed to advancing my career prospects by actively seeking out work opportunities that resonate with my professional development goals. My adeptness in providing top-notch customer service is evident in my interactions, where I prioritize customer satisfaction and aim to exceed expectations at every turn. Additionally, I excel in building strong and harmonious relationships with my peers, fostering a collaborative and supportive atmosphere within any team I'm a part of. My approachable demeanor and unwavering dedication contribute to creating a conducive work environment that encourages productivity and mutual respect.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Million Air
04.2022 - 01.2024
Facilitate interactions with comprehensive support, information, and satisfaction while under high pressure
Execute transactions promptly, manage deadlines, and delegate tasks for efficiency
Cultivate sales leads through problem-solving, clear communication, and compassionate engagement, fostering growth within the aviation community
Barista Shift Supervisor
Dutch Bros
04.2020 - 03.2022
Proficient in beverage recipe knowledge, menu item preparation, customer interaction, and menu explanation.
Demonstrated excellence in customer service and adeptly managed immediate support
Ensured customer satisfaction by addressing every need related to food and drink preferences
Barista
Caribou Coffee
05.2019 - 06.2021
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages
Maintained a clean and organized workspace for optimal productivity and safety
Increased repeat business by providing exceptional customer service and building rapport with patrons
Education
Associate of General Studies -
Colorado Early Colleges - Parker
Parker, COSkills
Customer Service
Time Management
Attention to Detail
Adaptability/Flexibility
Collaboration
Problem-Solving
Certification
Texas Real Estate Sales Agent
Timeline
Customer Service Representative
Million Air
04.2022 - 01.2024
Barista Shift Supervisor
Dutch Bros
04.2020 - 03.2022
Barista
Caribou Coffee
05.2019 - 06.2021
Associate of General Studies -
Colorado Early Colleges - Parker
Texas Real Estate Sales Agent
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