Skilled office and customer service professional, experienced with MS Word and Excel, and passionate about providing services and support for all community members.
Overview
11
11
years of professional experience
Work History
Document Prep-Scanner
Quality Associates Inc.
Fulton, USA
08.2024 - 10.2024
Transferred client data from physical copies, to electronic excel spreadsheets—completing 3 client projects
Utilized Kodak I-3450 scanner and scanning software to transferred client data from physical copies, to electronic excel spreadsheets
Verified documents and micro-film for accuracy
Quality Control Associate
Quality Associates Inc.
Fulton, USA
10.2019 - 12.2019
Utilized Maxim Healthcare software for data entry, 45 words per minute
Verified confidential information for accuracy during data entry process, ensuring that all necessary records were accurately maintained and updated
Achieved quota of 1000-1200 forms per day
Intern
Motor Vehicle Administration
Columbia, USA
03.2019 - 08.2019
Greeted customers and directed them to the appropriate area
Answered customer inquiries and provided accurate information regarding services
Café Attendant/Produce Clerk
Wegmans
Columbia, USA
05.2016 - 07.2018
Managed opening and closing cafe duties including maintaining cleanliness throughout shift
Received and inspected incoming produce shipments to ensure quality and quantity standards were met
Assisted customers in locating requested items, providing product knowledge, and making suggestions when appropriate
Volunteer
Howard County General Hospital
Columbia, Maryland
10.2013 - 01.2016
Accrued 100+ volunteer hours
Provided guidance and support to patients and staff during their visit.
Assessed and restocked supplies in exam rooms to ensure operational efficiency.
Assisted in supply management and transportation.
Education
Professional Certification - Office Technology/Administrative Professional
WTC
Baltimore, MD
05.2019
Associate of Arts -
Howard Community College
Columbia, MD
05.2013
Skills
Microsoft Office Suite
Data Entry & Interpretation
Written Communication
Electronic Record Management
Timeline
Document Prep-Scanner
Quality Associates Inc.
08.2024 - 10.2024
Quality Control Associate
Quality Associates Inc.
10.2019 - 12.2019
Intern
Motor Vehicle Administration
03.2019 - 08.2019
Café Attendant/Produce Clerk
Wegmans
05.2016 - 07.2018
Volunteer
Howard County General Hospital
10.2013 - 01.2016
Professional Certification - Office Technology/Administrative Professional