Overview
Work History
Education
Skills
Preferred Name
Organizations
Volunteer Experience
Languages
Timeline
Generic

THO NGUYEN QUYNH LUU

Houston,TX

Overview

7
7
years of professional experience

Work History

Serving Staff Member

Dookki- Korean Teokbokki Buffet
01.2024 - Current
    • Managed multiple tasks simultaneously while remaining calm under pressure, delivering an enjoyable dining experience for guests even during peak hours.

Insurance Agent/Point of Sale Associate

Globe Life- American Income Life Insurance Company
02.2024 - 05.2024
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.

Dental Assistant

Apple Dentist
06.2021 - 12.2021
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Contributed to office organization by maintaining accurate patient records and updating files regularly.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Verified patient insurance eligibility and benefits.

Front Desk Student Worker

Texas A&M University
06.2017 - 05.2018
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Collected room deposits, fees, and payments.

Education

Bachelor of Chemistry -

Texas A&M University- Corpus Christi (TAMUCC)
Corpus Christi, TX
01.2020

Skills

  • Sales/ Upselling technique
  • Customer service
  • Team work
  • Communication

Preferred Name

Jenny

Organizations

The American Chemical Society (ACS)

Volunteer Experience

  • 2019, The Big Event at Texas A&M University - Corpus Christi, Assigned to the Weldon A Smith Elementary School, Planting tree, digging out the old roots, weeds, cultivating the soil
  • 2018, Science Olympiad Fair at Texas A&M University, Corpus Christi, Helping operate the events, welcoming the guests

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Timeline

Insurance Agent/Point of Sale Associate

Globe Life- American Income Life Insurance Company
02.2024 - 05.2024

Serving Staff Member

Dookki- Korean Teokbokki Buffet
01.2024 - Current

Dental Assistant

Apple Dentist
06.2021 - 12.2021

Front Desk Student Worker

Texas A&M University
06.2017 - 05.2018

Bachelor of Chemistry -

Texas A&M University- Corpus Christi (TAMUCC)

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THO NGUYEN QUYNH LUU