Triston Charshafjian
Eugene,OR
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Serving Staff Member
Applebee's Grill + Bar
04.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Shift Manager/PIC
SUBWAY
11.2018 - Current
- Prepare all orders as per SUBWAY store procedures
- Respond to customer enquiries
- Count end of shift monies and drop in safe
- Complete administration accurately
- Food preparation including bread and cookie baking
- Complete weekly and monthly stock takes/ ensure stock control is maintained and rotated
- Provide a safe work environment for employees and customers
Instructional Assistant-Special Needs
Salem-Keizer School district
03.2016 - 06.2018
- 1 on 1 assistant
- Bathroom assisting
- Assisting the students that need help being fed
- Assisting the students during academics
- Picking up/ taking the students to their scheduled busses
- West Salem High School
Serving Staff Member
Applebee's Grill + Bar
03.2024 - Current
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Certified Support Provider
Renew Consulting
10.2016 - 09.2017
- Live-in support
- Administering Medications
- Taking Clients on outings
- Meal prepping
- Documentation on Clients
Crew Member/Delivery Driver
Figaros Italian Kitchen
10.2013 - 04.2017
- Since starting at Figaro’s I have been trained in proper sanitation and food preparation. I have worked the register, answered phones and worked lead shifts on nights that I close. I work most nights as a delivery driver. I have dealt with disgruntled customers with patience, always remaining calm and doing my best to make sure the customer feels satisfied before leaving the business.
Education
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Chemeketa Community College
Salem, Oregon06.2015
High School Diploma - undefined
Mckay High school
Salem, Oregon06.2013
Skills
- Computer skills, multi-task, friendly, prompt, efficient customer service, driven, and outgoing, leadership qualities, setting and achieving goals
- POS system operation
- Table setting
- Order taking
- Reservation management
- Salesmanship
- Food allergy awareness
- Food preparation
- Food presentation
- Guest relations
- Organization
- Personal hygiene
- Efficient service
- Table resetting
- Social perceptiveness
- Daily specials memorization
- Food inspection
- Team member support
- Hostess support
- Order delivery practices
- Food safety
- Order accuracy
- Sales expertise
- Guest seating
- Food sales and promotion
- Shift management
- Point-of-sale system
- Food station setup
- Cash handling
- Food running
- Liquor, wine, and food service
- Hospitality service expertise
Certification
Food handlers license
Olcc license
Awards/Certificates/Licenses
Honor Roll at Chemeketa Community College, Won an upselling competition among co-workers, Obtained a pay raise, Employee of the Month, CPR/ First- Aid Certified, OIS trained experience (Oregon Intervention System), MANDT trained experience (offered through the Salem-Keizer School District), Received an award from a secret shopper at Subway, Food-Handlers license
Timeline
Serving Staff Member
Applebee's Grill + Bar
03.2024 - Current
Serving Staff Member
Applebee's Grill + Bar
04.2023 - Current
Shift Manager/PIC
SUBWAY
11.2018 - Current
Certified Support Provider
Renew Consulting
10.2016 - 09.2017
Instructional Assistant-Special Needs
Salem-Keizer School district
03.2016 - 06.2018
Crew Member/Delivery Driver
Figaros Italian Kitchen
10.2013 - 04.2017
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Chemeketa Community College
High School Diploma - undefined
Mckay High school