AN LE
Honolulu
Summary
Hardworking employee with customer service, multitasking, and time management abilities.
Efficient serving staff professional with proven skills in customer service, food safety procedures, and teamwork. Able to maintain high standards of cleanliness and presentation within fast-paced settings. Known for punctuality, reliability, and positive attitude towards work. Contributed significantly to improving customer satisfaction and repeat business in previous roles.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Serving Staff Member
Poke Box
Honolulu
08.2025 - 04.2026
- Prepared and assembled poke bowls according to customer specifications.
- Maintained cleanliness and organization of workstations throughout shifts.
- Collaborated with team members to ensure smooth operation during peak hours.
- Provided excellent customer service by responding to inquiries quickly and efficiently.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Took inventory of supplies such as straws, cups and napkins on a regular basis to ensure adequate stock levels were maintained at all times.
- Maintained cleanliness of dining area throughout shift; wiped down tables between seatings and swept floors as needed.
- Greeted customers, provided menus, and answered questions regarding menu items.
Sales Associate
Pressed Juicery
Honolulu
10.2024 - 07.2025
- Engaged customers in friendly, professional dialogue to determine needs.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Helped customers find specific products, answered questions, and offered product advice.
- Used technology resources to assist customers in locating and selecting items.
- Provided customer service support to ensure satisfaction.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Manager
Casaview Villa Salon
Dallas
01.2023 - 01.2024
- Managed customer inquiries and directed them to desired.
- Monitored staff performance and addressed issues in order to improve their work quality.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Implement innovative marketing strategies to attract new clients and increase revenue.
- Maintained clean and organized workspace for clients and staffs.
- Handled cash and credit transactions efficiently.
Education
McKinley High School
Honolulu, HawaiiSkills
- Performance Management
- Staff Management
- Customer Service
- Workplace Safety
- Teamwork and Collaboration
- Sales management
- Cash Handling
Timeline
Serving Staff Member
Poke Box
08.2025 - 04.2026
Sales Associate
Pressed Juicery
10.2024 - 07.2025
Manager
Casaview Villa Salon
01.2023 - 01.2024
McKinley High School