THOLAKELE MKHIZE
Groton,CT
Summary
Seasoned Data Entry Operator with many years of experience building and maintaining electronic databases. Received and reviewed new written records, transcribed information into electronic databases, verified and validated new and previously-input data fields, prepared reports, and contributed to refinement of data entry protocols. Detail-oriented professional effecting useful, accurate databases.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Remote Data Entry Specialist
IAMD SOLUTIONS LLC
DOVER, DE
06.2023 - 11.2024
- Organized and filed data in appropriate locations for easy access to essential information.
- Identified errors in the data entry process and corrected them promptly.
- Maintained client confidence by keeping information confidential.
- Gathered and documented statistical information to generate reports.
- Drafted reports to deliver information to upper management and stakeholders.
- Transferred completed work to professionals for review and approval.
- Provided support to colleagues regarding technical issues associated with the use of computers and other office equipment.
- Emailed completed documents to supervisors and co-workers to confirm accuracy.
- Validated customer information, such as addresses and contact numbers.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Utilized various software applications to enter, update, verify, and retrieve data efficiently.
- Executed data verification to ensure expedient error detection.
Data Entry Clerk
LEGRAND PLAISIR LLC
Richmond, TX
04.2022 - 05.2023
- Transferred data from hard copies to digital databases, organizing information in new formats.
- Assisted colleagues with resolving any issues related to data entry operations.
- Utilized specialized software applications related to the job role.
- Contacted customers via phone or email to address data inquiries.
- Screened and regularly answered calls to provide assistance to important clients.
- Updated existing records with new or revised information as needed.
- Prepared summaries of daily work completed for review by supervisors.
- Followed data program techniques and procedures to maintain data entry requirements.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Reviewed, corrected or deleted data, verifying customer and account information.
- Recovered missing data and resolved statistical inconsistencies by communicating with source authors.
REMOTE Data Entry Specialist
HB CONSULTING GROUP
Houston, TX
06.2020 - 02.2022
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Secured essential information and data by running database backups.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
- Reviewed completed work for accuracy before submitting it to supervisor for review.
- Completed accurate and efficient data entry and database updates to support business operations.
- Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
- Screened and regularly answered calls to provide assistance to important clients.
- Provided support to colleagues regarding technical issues associated with the use of computers and other office equipment.
- Assisted other departments with research projects involving large amounts of data entry.
- Executed data verification to ensure expedient error detection.
Education
Certificate - EMT
J Everett Light
Carmel, IN04-2018
Bachelor of Science - Business Administration
University of Bloemfontein
South Africa06-2010
Skills
- Data protection
- Data input
- Error verification
- Data auditing
- Data transcription
- Log book updates
- Collecting information
- Data reporting
- Word processing
- Data collection
Certification
- EMT
- SCRUM MASTER
- HEALTHCARE IT
Languages
English
Professional
ZULU
Professional
References
References available upon request.
Timeline
Remote Data Entry Specialist
IAMD SOLUTIONS LLC
06.2023 - 11.2024
Data Entry Clerk
LEGRAND PLAISIR LLC
04.2022 - 05.2023
REMOTE Data Entry Specialist
HB CONSULTING GROUP
06.2020 - 02.2022
Certificate - EMT
J Everett Light
Bachelor of Science - Business Administration
University of Bloemfontein
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