Thomas Ahearn
Matamoras,PA
Summary
Accomplished professional with extensive experience in driving business growth and operational excellence. Expertise in developing and executing innovative strategies that significantly increase market share, optimize customer engagement, and enhance overall customer satisfaction. Proven ability to lead change management initiatives and establish new processes that streamline operations while fostering a culture of continuous improvement. Committed to delivering results that align with organizational goals and elevate business performance.
Overview
27
27
years of professional experience
1
1
Certification
Work History
President
Blue Sky Insurance Agency LLC
Matamoras, PA
05.2025 - Current
- Developed strategic initiatives to drive business growth and enhance operational efficiency.
- Spearheaded organizational restructuring to streamline processes and improve communication across departments.
- Cultivated key client relationships, resulting in increased customer satisfaction and loyalty.
- Oversee financial planning and budgeting, ensuring alignment with corporate goals and sustainable growth strategies.
Chief Operating Officer
Union Bay Risk Advisors
Port Jervis, New York
06.2023 - 04.2025
- Led cross-functional teams in designing sales processes that increased productivity and efficiency.
- Utilized advanced analytics techniques to identify trends in customer behavior and forecast future performance metrics.
- Built strong relationships with senior executives across multiple organizations.
- Migrated Insurance companies onto a single digital platform.
- Intergraded several independent agencies to one company and platform.
- Managed agencies and staff in four states.
President
The Ahearn Agency Inc
Port Jervis, New York
02.2006 - 06.2023
- Exhibited strong leadership skills while providing guidance and direction to executive team members.
- Created vision and strategic priorities that aligned with goals and visions of organization.
- Created a positive working environment by encouraging collaboration among staff members.
- Managed All receivables and expenses, staff hiring and development.
- Created marketing programs and sales tools to achieve sales goals.
- Created and maintained accounts for retention and growth.
EMT
Hemlock Farm Ambulance Corp
Hawley, PA
06.2006 - 09.2017
- This position was Voluntary to assist our community with medical care after discovering the Emergency medical program was based on volunteers.
- Demonstrated ability to assess patient condition and determine appropriate course of action, while remaining calm under pressure.
- Ensured accurate documentation of all patient encounters according to established protocols.
- Treated patients in both emergency and non-emergency settings.
- Utilized exceptional communication skills to interact effectively with patients, families and other healthcare professionals.
- Provided emergency medical care to patients in a high-pressure environment, including administering medications, performing advanced airway management and providing cardiopulmonary resuscitation.
- Routinely monitored vital signs such as pulse rate, blood pressure and respiration rate.
- Maintained detailed records regarding medications provided, treatments performed and patient outcomes.
- Exercised sound judgment when assessing patient needs and determining the best course of treatment.
- Operated ambulances under both emergency and non-emergency conditions.
- Assisted in the transportation of patients to medical facilities.
- Maintained current knowledge of EMT standards by attending continuing education courses and seminars.
District Operations Manager
Kmart
New York, NY
04.1999 - 02.2006
- Maintained positive relationships with customers by providing timely responses to inquiries and resolving complaints promptly.
- Successfully managed and coordinated the daily operations of a multi-million dollar district, ensuring efficiency, compliance and customer satisfaction.
- Monitored budgets closely while ensuring fiscal responsibility was maintained at all times.
- Managed Store managers in three states to grow and represent corporate goals throughout the sales environment.
- Managed and oversaw operational standards across multiply locations throughout NYC and surrounding areas.
- lead teams to assist in improving overall standards and operational Excellence throughout the district.
Education
Undergraduate - law
John Jay College of Criminal Justice
New York, NY, USBachelor of Arts (B.A.) - Business
Kaplan University
Florida, USSkills
- Promotional campaign management
- Organizational management
- Effective team leadership
- Customer requirement analysis
- Profit growth initiatives
- Revenue expansion
- Sales revenue forecasting
- Implementation of growth initiatives
- Long-term visioning
- Team performance objectives
Certification
P & C Licensed NY, NJ, PA, IN
Personal Information
Title: District Operations Manager
Timeline
President
Blue Sky Insurance Agency LLC
05.2025 - Current
Chief Operating Officer
Union Bay Risk Advisors
06.2023 - 04.2025
EMT
Hemlock Farm Ambulance Corp
06.2006 - 09.2017
President
The Ahearn Agency Inc
02.2006 - 06.2023
District Operations Manager
Kmart
04.1999 - 02.2006
Bachelor of Arts (B.A.) - Business
Kaplan University
Undergraduate - law
John Jay College of Criminal Justice