Thomas Alexander
North Hollywood,CA
Summary
Reliable and adaptable professional with extensive hands-on experience in multi-department retail operations. Skilled in following safety protocols, managing inventory, handling equipment, and problem-solving in fast-paced environments. Demonstrates strong work ethic, attention to detail, and the ability to quickly learn new technical tasks. Known for being dependable, focused, and committed to maintaining high standards of quality and efficiency in every task.
Overview
17
17
years of professional experience
Work History
Multi-Department Team Member/Sales Manager
Ralphs Grocery
Burbank, CA
10.2008 - Current
- Operate and manage multiple departments, including dairy, meat, seafood, and general sales.
- Manage inventory, stock ordering, and rotation to maintain product freshness and reduce waste.
- Assist in receiving shipments as backup receiver, ensuring accurate stocking and organization.
- Deliver excellent customer service, resolving inquiries and complaints professionally.
- Support store sales goals by maintaining merchandising standards and promoting product upsells.
- Ensure compliance with food safety regulations and store policies across all departments.
Education
High School Diploma -
John Burroughs High School
Burbank, CA06-2008
Skills
- Inventory management & stock rotation
- Departmental operations (dairy, meat, seafood, general sales)
- Shipment receiving & organization
- Food safety & sanitation compliance
- Merchandising & product presentation
- POS systems & cash handling
- Team leadership & employee training
- Customer service & conflict resolution
- Time management & multitasking
- Problem-solving & decision-making
- Adaptability across departments
Timeline
Multi-Department Team Member/Sales Manager
Ralphs Grocery
10.2008 - Current
High School Diploma -
John Burroughs High School