Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Haley Sweat

Elgin

Summary

Experienced administrative and financial support professional with a strong background in medical billing, vendor account reconciliation, and insurance claims processing. Proven success managing high-volume vendor inquiries and ensuring payment accuracy. Experienced at both on site and remote work environments. Skilled in invoice verification, documentation review, and data integrity, with a commitment to HIPAA compliance. Adept at delivering excellent client service while maintaining detailed records and resolving account issues efficiently. Excels in adapting to fast-paced environments. Strong skillsets in live plant management, merchandising displays and strategic markdown strategies to ensure visual appeal and optimal sales.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Impulse Partner/General Merchandise Department

HEB
06.2024 - Current
  • Responsible for coordinating receipt of merchandise, performing invoice verification, and managing stock rotation across Impulse sub-departments, including fast-moving health and wellness items, snacks, candy, and beverages to drive sales and customer satisfaction.
  • Additionally, responsible for the Backyard Department's live plant sales. Maintaining plant health through watering, rotation, and damage processing. Selects inventory for markdowns to optimize sales, minimize losses and ensure a vibrant and appealing display for customers.
  • Speaks with peers to verify task completion, meeting tight deadlines, and schedules.
  • Provides outstanding service to all individuals, promoting effective, and lasting business relationships.
  • Collaborates with colleagues and support staff to maximize team efficiency.

Financial Accounts Technician

Department of Veterans Affairs/G2IS
05.2023 - 05.2024
  • Served as primary POC for Medical and Commercial Vendors doing business with the Department of Veterans Affairs, ensuring continual Veteran access to Healthcare Services nationwide.
  • Identified and guided 35+ Vendor inquires per day, providing account management solutions to foster payment disruption resolution.
  • Provided timely financial statements and reports for Vendor account reconciliation.
  • Proficient in operating numerous applications and internal systems while providing phone/email support, ensuring timely payment related resolutions. Implemented weekly Cyber Security training skills to combat daily, ever evolving breach attempts by sophisticated organized criminal enterprises.

Lead Certified Pharmacy Technician

CVS
12.2020 - 05.2023
  • Ensured accurate health insurance data entry, mitigating the risk of medication access delays due to errors inputting health insurance claims and billing.
  • Demonstrated knowledge of various medications, their uses and potential side effects to ensure accurate dispensing.
  • Educated customers on the safe use of prescription medications including over-the-counter drugs. Managed fleet operations for secure medical delivery to housebound patients.
  • Adhered to state laws governing the practice of pharmacy technicians including licensure requirements.
  • Administered and supervised customer Immunizations, conducted COVID testing, ordered and processed medications.
  • Mentored technician trainees, providing positive feedback and action plans to support accelerated growth in skillsets and superior customer service.

Education

Coursework in Pharmacy Technician Training Program

Blinn College
Brenham, TX
12.2020

High School Diploma -

Lexington Independent School District
Lexington, TX
05-2003

Board Licensed Pharmacy Technician - ExCPT License #: B8L9E4E3

National Healthcare Association

Skills

  • Inventory Management & Stock Rotation
  • Customer Service & Client Relations
  • Invoice Verification & Delivery Intake
  • Pharmacy Operations & Medication Safety
  • Vendor Communication & Account Resolution
  • Cybersecurity Awareness & Compliance
  • Conflict resolution
  • Live Plant Care & Loss Prevention
  • Time Management & Task Prioritization
  • POS Systems & Purchase Orders

Accomplishments

  • Brenham College Pharmacy Prep Graduate- Magna cum laude, GPA 3.8
  • American Pharmacists Association- APhA/WSU Pharmacy Immunization Administration
  • CPR Certified
  • VA Customer Engagement Commercial Division (CECD) Outstanding Service Performer October 2023
  • VA CECD Outstanding Customer Service Performer December 2023
  • CECD Rising Star Award- February 2024
  • ExCPT Licensed Pharmacy Technician- 10/17/2022

Certification

Pharmacy Technician Certification, CPR Certification

Timeline

Impulse Partner/General Merchandise Department

HEB
06.2024 - Current

Financial Accounts Technician

Department of Veterans Affairs/G2IS
05.2023 - 05.2024

Lead Certified Pharmacy Technician

CVS
12.2020 - 05.2023

Coursework in Pharmacy Technician Training Program

Blinn College

High School Diploma -

Lexington Independent School District

Board Licensed Pharmacy Technician - ExCPT License #: B8L9E4E3

National Healthcare Association

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