Verified
This profile is verified using an email address.
Thomas Autrey
Texarkana,TX
Summary
Dynamic and dedicated professional with a proven track record at Big Event Party Rentals, excelling in customer service and efficient delivery logistics. Skilled in problem-solving and time management, I consistently enhance customer satisfaction through timely, accurate deliveries and effective communication. Committed to maintaining high standards and operational excellence.
Overview
2020
2020
years of professional experience
1
1
Certification
Work History
Delivery Driver
Big Event Party Rentals
Texarkana
- Operated delivery vehicle to transport rental equipment to event locations efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Loaded and unloaded party rental items, ensuring proper handling and organization.
- Planned delivery routes to maximize efficiency and minimize delays during events.
- Collaborated with event coordinators to confirm delivery schedules and requirements.
- Resolved customer inquiries promptly, enhancing overall satisfaction with service provided.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Loaded truck and properly secured items to prevent damage for deliveries.
Service Department Associate
Nissan Motor Corporation
Texarkana, TX
04.2017 - 08.2019
- Assisted customers with inquiries and product information, enhancing service satisfaction.
- Processed service orders accurately using dealership management systems.
- Coordinated service appointments, optimizing technician workflow and customer wait times.
- Resolved customer complaints effectively, fostering positive relationships and loyalty.
- Monitored inventory levels of parts and supplies, facilitating efficient order management processes.
- Served as liaison between sales staff and service technicians during busy periods, ensuring smooth communication flow between departments.
Maintenance Technician
Oak Grove Golf Course
Hooks, TX
04.2015 - 08.2017
- Performed routine equipment inspections to ensure optimal functionality across golf course facilities.
- Conducted preventative maintenance on machinery and tools, enhancing operational efficiency and lifespan.
- Assisted in landscape maintenance, including irrigation system checks and turf care, improving course aesthetics.
- Responded to service requests promptly, maintaining high standards of customer satisfaction among patrons.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Inspected and maintained equipment to keep items in top working condition.
Education
General Studies
Texarkana College
Texarkana, TXCareer And Technical Education
Texarkana College
Texarkana, TX09-2025
High School Diploma -
Texas High School
Texarkana, TX05-1984
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Time management
Problem-solving
Safe driving record
Stocking and inventory
Forklift operation
Quality assurance
Certification
Texas drivers license 10571318. Forkliftcertified Tx ,op# 396061. ACT work keys NCRC certificate #N48GZZQ5SNY4
Timeline
Service Department Associate
Nissan Motor Corporation
04.2017 - 08.2019
Maintenance Technician
Oak Grove Golf Course
04.2015 - 08.2017
Delivery Driver
Big Event Party Rentals
General Studies
Texarkana College
Career And Technical Education
Texarkana College
High School Diploma -
Texas High School