Thomas Bailey
Daphne,AL
Summary
Detail-oriented intelligence professional adept at collecting and processing information. Strategic and organized with excellent verbal and written communication skills. Reviewing records and making sound judgments about personnel, risks and field operations.
Overview
19
19
years of professional experience
Work History
General Sales Manager
Johnson Ford
05.2014 - 08.2023
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Updated company website with deals and product packages.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
Intelligence Sergeant
Alabama Army National Guard
01.2010 - 01.2021
- Assisted in creating high-level intelligence briefs for senior-level personnel.
- Produced multi-source intelligence reports and products for different agency customers.
- Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
- Conducted detailed data analysis to identify patterns and trends in complex datasets.
Assistant Store Manager
Winn Dixie Supermarket
06.2004 - 05.2014
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
No Degree - Intelligence Analysis
Intel Analyst - Joint Center of Excellence
Fort Huachuca, AZ11.2010
High School Diploma -
Northview High School
Century, FL05.2004
Skills
- Market Intelligence
- Communication and Engagement Techniques
- Risk Mitigation
- Financial Records Analysis
- Intelligence Assessments
- Data Evaluation
- Data Collection
- Information Verification
- Client Rapport-Building
- Business Objective Analysis
Timeline
General Sales Manager
Johnson Ford
05.2014 - 08.2023
Intelligence Sergeant
Alabama Army National Guard
01.2010 - 01.2021
Assistant Store Manager
Winn Dixie Supermarket
06.2004 - 05.2014
No Degree - Intelligence Analysis
Intel Analyst - Joint Center of Excellence
High School Diploma -
Northview High School
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