Hicham Eladlani
McLean,VA
Summary
Accomplished General Sales Manager with a proven track record at Premier Automotive Group, enhancing team performance and customer satisfaction through expert sales coaching and leadership. Skilled in budgeting and finance, and bilingual, I excel in developing strategies that have consistently driven sales growth. Known for a positive and upbeat approach, I have successfully led teams to achieve and surpass sales targets. Results-driven General Sales Manager proficient products. Specialized in increasing sales and maximizing team success. Talented motivator and leader with a decisive, hardworking and resourceful approach. Results-driven General Sales Manager proficient in Automotive industry,Specialized in increasing sales and maximizing team success. Talented motivator and leader with a decisive, hardworking and resourceful approach. Proactive General Sales Manager proficient in sales, service, and business operations. Enthusiastic about driving business growth at Premier Automotive by leveraging 4 years of experience in the Automotive industry.
Overview
24
24
years of professional experience
1
1
Certification
Work History
General Sales Manager
Premier Automotive Group
03.2019 - 06.2024
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
General Manager
Auto Member/ Moto Member
02.2017 - 04.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
General Manager
Kargar Motors
01.2008 - 02.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Used Car Sales Manager
Rosenthal Nissan Mazda
01.2006 - 01.2008
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Managed inventory effectively for optimal turnover rate and profitability.
- Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
Used Car Sales Manager
Browns Nissan Pontiac Subaru
01.2000 - 01.2004
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Managed inventory effectively for optimal turnover rate and profitability.
Education
Associate of Science - Business
American University
Washington, DC06.1994
Skills
- Leadership and team building
- Employee Motivation
- Team Development
- Sales Development
- Budgeting and finance
- Price Structuring
- Sales Leadership
- Sales Coaching
- Staff Training
- Analytical problem solver
- Social Media Savvy
- Sales team training
- Market intelligence
- Bilingual in French
- Positive and upbeat
- Market Research
- Sales expertise
- Decision-Making
- Customer Service
Accomplishments
- Managed the GM Financial award winning sales team at. Premier Automotive.
Certification
- ServSafe Food Handler's Certification
Languages
Arabic
Full Professional
French
Native or Bilingual
Spanish
Professional Working
Timeline
General Sales Manager
Premier Automotive Group
03.2019 - 06.2024
General Manager
Auto Member/ Moto Member
02.2017 - 04.2019
General Manager
Kargar Motors
01.2008 - 02.2018
Used Car Sales Manager
Rosenthal Nissan Mazda
01.2006 - 01.2008
Used Car Sales Manager
Browns Nissan Pontiac Subaru
01.2000 - 01.2004
- ServSafe Food Handler's Certification
Associate of Science - Business
American University
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